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HP LaserJet 1200 Path-Through Scanner
Problem for HP LaserJet 1200 Path-Through Scanner

Can't Install Laserjet 1200 printer -USB problem?




By imthinkinthi on Sep 18, 2009

" "
I am trying to install the printer through a USB connection, and when attempting to install, it tells me that It cannot communicate with the printer, and therefore cannot finish installation. I know the printer works on other computers, and I know my computer senses there is something there when I plug the whole thing in because it makes the noise.

The printer doesn't have a direct USB connection, I had to buy a few converters to get it to go to my XP using laptop. These connectors must be working though if the computer recognizes that the printer is plugged it.

So, the installation software doesn't see it...
Comments:

Sep 18, 2009

- total length is 3.5 m. I do have that square USB port in the printer. Should I just try and find a cable that more directly links printer USB to laptop USB?

Sep 18, 2009

- Also, spoolsv.exe process (when it..runs) keeps bumping up my CPU usage to about 96-100%. If I do fix this printer issue, will this process always be running and will it continue to keep my usage that high? Should I be concerned if the usage is that high?
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Clarification Request

Posted by anaesarora on Sep 19, 2009

did it display a message about usb.inf not found and cannot continue?

Best Solution

posted on Sep 18, 2009
Helpful)

kitajib
kitajib

Rank: Guru  HP Expert
Rating: 87%, 231 votes
This sounds like you have a weak connection (signal strength) from the printer to the laptop. You probably don't have enough signal strenght for the printer status over the cable. The total cable length (including any adapters/gender changers) should be 6m or less, also each connection drops the signal strength by 1/2. This would be the first thing I would suspect. Check this and let me know if this fixes the problem
Comments:

Sep 19, 2009

- Certainly, A direct USB connect between your printer and laptop is one of the first things you should try.
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Solution #2

posted on Sep 18, 2009
Not Rated)

bob_computer
bob_computer Expert Moderator

Rank: Guru  HP Computer Hardware  Expert
Rating: 87%, 1269 votes
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
　
　
 　
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