Question about Kenmore Oasis HE 27082 Top Load Washer
Finished washing 3 loads. Getting ready to start the 4th normal wash, the machine is showing 43 min left in cycle (normal cycle). but when I push start it turns off, when I push stop the 43 min shows again. Any other button than stop turns the machine off. and Stop puts the 43 min on the board again. It won't work, no water in machine, but both my husband and I put detergent in the 'hopper'.
Can you help me?
I am having the same problem with the error codes and the tech is telling me I have to replace the control panel as well. I have spent countless hours on the phone being passed around from one customer service rep to the next, all telling me i should have bought the extended warranty and they can't help me. This is a design flaw that Sears should cover, not the consumer. Instead of complaining we need to group together and do something, I know there are enough of us!
Posted on Sep 05, 2008
How about the LD error message, I am Tried of having to bow out the drain hose
Posted on May 31, 2008
I think it's sad the Sears is aware of this but makes no effort to put a recall on this. I spent $90 to have a Sears repair man come and spend 5min to say that I have to change the control unit. The part he was going to charge me $246 for the part. I looked on sears.com and the same part from his own warehouse would cost me $146. It gets better. The part is non refundable since it's an electrical item. He comes out when the part arrives to install it and the washer still doesn't work. He now tell me I have order the interface. This part would cost $117.00 Now i'm stuck with a part that he told that I needed and that wasn't even the problem. This guy is trouble shooting on my dime. I could have start swapping parts on my own with no labor charge. I paid Sears $310 for nothing. I ended up repairing the washer myself....
Posted on Feb 14, 2008
I spent $550 to have my Motherboard replaced on the HE3 Oasis. I had only used it for 50-60 cycles over a 14 month period. I also kept getting error messages. It was while I was washing BLANKETS so I kept getting the UL on the spin cycle. The Sears rep told me, "Well, we gave you 2 chances to buy the extended repair package."
Posted on Jan 29, 2008
Unplug the machine for several minutes and try again.
If you open the top of the machine with a screw driver in the front you will find a repair manual on the inside of the front panel. Good luck
Posted on Dec 15, 2007
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