My hp printer died. i have a dell a920 printer but my computer will not recognize it. i downloaded the cd, i put the printer as my default. it keeps saying unplug usb and power cord and restart it did no difference all cords are hooked up right any help thanks much
You've tried to uninstall and reinstall the printer driver of your printer. But still no luck. The printer still won't print. Or it would say printing but it won't finish printing.
You can try these steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys:
HKLMSystemCurrentControlSetControlPrintEnvironmentsWindows NT x86DriversVersion-2
HKLMSystemCurrentControlSetControlPrintEnvironmentsWindows NT x86DriversVersion-3
HKLMSystemCurrentControlSet001ControlPrintEnvironmentsWindows NT x86DriversVersion-2
HKLMSystemCurrentControlSet001ControlPrintEnvironmentsWindows NT x86DriversVersion-3
Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLMSystemCurrentControlSetControlPrintMonitors
HKLMSystemCurrentControlSet001ControlPrintMonitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLMSystemCurrentControlSetControlPrintPrinters
HKLMSystemCurrentControlSet001ControlPrintPrinters
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:windowssystem32spool opens.
Rename c:windowssystem32spooldriversw32X86 to c:windowssystem32spooldriversackup.
Rename c:windowssystem32spoolprtprocsW32X86 to c:windowssystem32spoolprtprocsackup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler
11.Reinstall the latest printer driver
have a great day :)
http://tinyurl.com/yddyuw6
Hope this can help you - it actually is a Lexmark printer driver. I had to have an expert come in and fix my printer when a virus deleted my printer. We couldn't reinstall it to save our lives - try the Dell site, they should have downloadable driver for this.
SOURCE: dell a920 printer not recognized by computer
Did you install the drivers. If so goto divice manager and enable the divice.
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