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Fisher and paykel washing machine

Service code 37

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Re: fisher and paykel washing machine

I have a fisher & paykel top loader washing machine. At the end of the washing cycle the water does not drain out. What can I do will I need to call for a service please advise

Posted on Nov 23, 2008

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Fisher and paykel washer

Here is the service manual.
Start on page 35 to get to "Settings menu" and read thru to page 37 (scroll down to factory default).
Fisher and Paykel WL26CW1 Manual

Hope this helps to reset the machine.

Aug 03, 2014 | Fisher and Paykel Washing Machines

2 Answers

Code 37 -


To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher Paykel Intuitive Eco Washer IWL12 fault code 37

Pump Ohms to low will smell like burning enamal
The pump will need replacing,

Apr 06, 2013 | Fisher and Paykel Washing Machines

1 Answer

We have a fisher and paykel intuitive eco, which says code 37,

Hi just read your posting.Now ERROR CODE 37 means PUMP BLOCK ERROR.Is your machine draining any of the water out of it?Please reply with additional information on the question and I am sure I can help you rectify this fault.Looking forward to your reply.

Aug 17, 2010 | Fisher and Paykel Washing Machines

2 Answers

Fisher and paykel intuitive washing machine not spinning

the pump could have overheated nd burnt out or u could have damaged the controller

Jan 28, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Our Fisher & Paykel Washing Machine is not spinning. It gets to the spin cycle and sits there counting down. The fault code eventually said Service fault 37. What does that mean?

Emptied washer, tipped it on its side, detached drainage pipes underneath, and pulled out old fabric/lint/blockage with tweezers. Plugged in, switched on, all good.

Sep 29, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Screen has code 37 on it

Hi, welcome!
Code 37 is a "pump blocked error" code. Typically this code is triggered when the machine does not sense a change in the water level when called for. Check for debris caught in the pump, either in the impeller for moving water or in some cases, the external cooling fan impeller (exposed underneath the machine) gets snagged with a piece of fabric softener sheet (such as "bounce") and this will stall the pump and trigger a code 37.

I hope you find this info useful and thanks for using Fixya.

Jan 26, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Machine saying service Code 37

That code is a PUMP BLOCKED ERROR.
This could be as simple as an object caught in the pump or it could be the pump itself has failed. I often see objects caught in the pump. If you can do so safely, unplug the machine, tip the machine back enough to be able to see underneath, and look for the electric pump. You will see a back impeller for cooling the motor windings. Try and turn this by hand, it should turn easily. If it will not turn, then you know there is something keeping it from turning. Be aware that if you pull that pump out with water in the tub, you are going to have a tremendous mess.

You might want to get yourself a service manual for that washer. You can get them from Fisher Paykel Parts:

Hope this helps.

Dec 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher and paykel intuitive error code 37

Dear chopper667,
ngfam1 here for you!
I am happy to be of assistance!

Try unplugging the washer and then rebooting it after 3 minutes!
If this fails,
here is a good service that I recommend to my customers,
in our 65 year old appliance business!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1

Aug 26, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

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