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My kenmore upright freezer quit working after power outage

Hi,
I live in Oklahoma, and we have just been without power for a couple of days due to a huge ice storm. Our power is now back on, but our kenmore deep freeze isnt on. the serial number is 25322402100 and i think maybe model number is R134A. I think this has happned once before, and it almost seems like there was a reset button or something to reset, but we cannot find it anywhere. PLEASE HELP, AS MY FREEZER IS FULL OF FOOD. I know it wont last much longer. Thanks in advance for any help anyone can give me. Leslie

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  • barbiebelt Dec 13, 2007

    Hi,

    There are no lights on at all, and it is the kind that we have to defrost ourselves............you know, take everything out, and unplug it. I know the outlet is working, because i plugged a tv into the same thing and its working. any other suggestions? Thanks, Leslie

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Is there any lights on in the freezer? try plugging the freezer into an outlet you know is working. there is no "reset" on the freezer so if lights are on and it still isnt working it could possibly be stuck in defrost or the thermostat could be stuck in the off position.

for the defrost problem: pull freezer from wall and look in the compressor area and you will see a control under the unit left of the compressor. using a flat blade screwdriver advance the timer clockwise a few clicks and it will probably come back on. if that doesnt work lets check the thermostat.

thermostat stuck: this is easy but you need to check def timer first. using the handle of you screw driver tap the thermostat knob firmly. if the contacts are stuck open when you hit it the contacts will release and the unit will come back on.

hope this helps..

Posted on Dec 13, 2007

  • peyton thompson
    peyton thompson Dec 13, 2007

    did you try tapping the thermostat as i previously posted? this may still get it going. if not your problem goes deeper and will probably need a service technician.



    good luck and i hope things are warming back up..

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