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Manually Removing a Tape Cartridge
If problem-determination procedures identify the tape drive as the source of the problem and you are unable to eject the tape cartridge using the eject button, reset the drive to recover the cartridge:
Press and hold the eject button for 10 seconds, then release.
The status light turns amber and the drive starts through its hardware test process.
When the hardware test completes, the status light turns green.
If a cartridge is in the drive the status light flashes green until the cartridge is rewound.
The status light turns solid green when the rewind is complete and the tape drive is ready.
Although it is from an older LTO version, it must work on the newer versions too.
I also did remove tapes, if nothing worked, but it is to much to tell and show here.
NOTE: Allow at least 10 minutes for the rewind process to complete.
You might be using the wrong type of media in the drive. Make sure you are only using DDS4 or DDS3 tapes in the drive.
If you are using the right media type then try a cleaning tape and then a brand new data tape.
If you are still having issues the go to www.tape-drive-repair.com who have these in stock at very low prices. Since these units are so inexpensive now it seem false economy to waste too much time fixing them.
This could be that you are putting an LTO3 or LTO4 tape in the drive (or expired cleaning tape) Or it could be that the tape or tape drive has a problem reading the data.
Try using a brand new cleaning tape (clears the cleaning issue) and then try a brand new LTO2 tape. If this works, then the issue was just related to your tapes, if this does not work then there must be a problem with he drive itself.
If the problem is with the drive, then contact www.tape-drive-repair.com for replacement costs. These drives are now very inexpensive and it might just be easier to replace the drive.
If you want to attempt to fix the issue yourself then respond back with a few more details and i will try and advise you on the best things to try.
For that you can try to press and hold the eject buttonfor 30 seconds if the tape doesn't came out then reflash the drive firmware revision. After all that is the issue persists you can try to: manually remove the tape by removing the top cover Locate recessed thumb
wheel Rotate thumb wheel
counter-clockwise until you feel resistance. Wheel may spring back when you
release it. This is OK. Locate hole in bottom of
drive. Insert #10 Torx driver and rotate clockwise until tape
ejects. If there is a lot of tape on the take up reel, this could take some
time. Rotate thumb wheel
clockwise to eject the tape.
There is no easy way for an end user to remove the tapes and they are a terrible drive (certainly unless you are using a unix/linux server with all data on this server and not on another networked machine)
My suggestion would be to buy a new drive/library!
Failing that try sending the drive to www.tape-drive-repair.com who should be able to help - but these Mammoth drives are so awful they almost sent exabyte bust so i wouldnt invest too much money in keeping it going. Better to upgrade to an HP LTO4 desktop and cut your losses - Again these guys should be able to help with an upgrade
Yeah this isnt caused by the Tape I have had an issue way back with my tape driver as well and it was an internal mechanical malfunction, the gears that hold the tape in position push the tape internally on its gears and read / copy data but when it no longer is aligned with the gears it just keeps spinnning and eventually ejects automatically. Unfortunately I didnt open it up and fix but I was able to send it back to the Manufacturer and mine had 5 year warranty and they fixed it.Im new on here so if my solution helped you please give some good feedback on my answer thank you
Hi. This is from Dells site regarding automatic ejection of tape once inserted:
The PowerVault 110T DLT VS160 Tape drive reads and writes DLTtape
VS1 cartridges. The PowerVault 110T DLT VS160 Tape drive can read - but
not write - DLTtape™ IV cartridges written using the DLT1/VS80 format. NOTE: The PowerVault 110T DLT VS160 Tape
drive automatically ejects any other cartridge types and any cartridges
whose format it cannot read. Make sure all cartridges that you want to use
for writing are DLTtape VS1 cartridges.
Perhaps your cartridge is improperly formatted or is of the incorrect type?
Turn off the tape drive. (Switch in the back of the unit. Wait 2 minutes and then turn unit back on. Tape drive should issue a write data command and then rewind the tape. After rewind completes the tape should eject. If it does not eject after rrewind completes than try holding the eject button for 5 seconds to attempt a "force eject"
Note: Do not repeatedly press the eject button as this can cause damage to the tape and the tape drive.