Question about Maytag Neptune MAH5500B Front Load Washer

3 Answers

Door wont lock so it's not spinning

My washer seems to be washing but the door never locks therefor it doesn't go through the spin cycle. It isn't draining and my clothes are soaking wet at the end of the cycle. It's 7 yrs. old and is one that has had the mold problem. Help!

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  • parkplace Dec 13, 2007

    I also have the same problem. Not locking, spinning or draining

  • Phox Dec 19, 2007

    My washer seems to be washing but the door never locks therefor it doesn't go through the spin cycle. It isn't draining and my clothes are soaking wet at the end of the cycle. It's 7 yrs. old and is one that has had the mold problem.

  • Stevexny Dec 25, 2007

    Older model with rotary timer, not digital.

    Lock lite doesn't lite, door doesn't lock and spin leaves clothes soaking wet.

  • Anonymous Dec 30, 2007

    First my door would not unlock then I was able to get it open. I found wet clothes in there. Now the door won't lock and the "DO" code keeps showing. HELP!

  • Anonymous Dec 02, 2008

    r11

  • Anonymous Mar 30, 2014

    fixed the drain and cleared the hoses
    but will not start, says it was in a cycle but only clicks when hit start

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Replace the doorlock instructions come in kit

Posted on Dec 30, 2007

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Have non

Posted on Dec 03, 2008

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If that doesnt work unplug the machine and take the 5 screws out of the back of the head and check for a bad resistor on the lower left hand corner

Posted on Feb 16, 2008

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1 Answer

THE DOOR WON'T LOCK THEREFORE THE MACHINE WONT START


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Dec 13, 2015 | Washing Machines

1 Answer

Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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Dec 02, 2015 | Maytag Washing Machines

1 Answer

All cycles are working except the spin cycle. I have visually inspected the wiring connections and motor and dont see any obvious issues. There are no error codes and the LED lights seem to be functioning...


Because of the high spin speeds of front load washers, the doors are equipped with a latch and lock mechanism to prevent the door from being opened during the washers operation. These locks will often be actuated by a solenoid or wax motor to ensure they remain latched during the wash cycle. This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.

Jul 02, 2011 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Model fwt645rhso will agitate but won't drain out, on spin cycle washer spins one way, stops goes back the other way, but water will not drain out. Does not rapidly spin on final cycle. Any...


There's an auxiliary switch in the door lock.switch assembly that is activated at the end of the wash cycle for the machine to advance to the spin cycle. The machine will NEVER advance to the spin cycle unless the auxiliary switch is activated as a safety feature to prevent the door from opening during a high-speed spin cycle that may result in physical injury. The drum tumbles back and forth while the machine control checks the auxiliary if activated but since it's not, the control will not command the motor speed control to spin the drum at high speed. These symptoms may indicate a faulty door lock/switch assembly and may need replacement. Click on the links below for the detailed troubleshooting instructions and replacement of the door lock/switch assembly.

Electrolux and Frigidaire Washers Door Lock/Switch Assembly Troubleshooting

Replacing the Door Lock/Switch Assembly on Electrolux and Frigidaire Washers

Jun 18, 2011 | Frigidaire GSTF1670A Front Load Washer

1 Answer

I have a frigidaire affinity front loader washer that the final spin cycle won't work on. The rest of the wash cycle is fine and the basket spins for the other cycles just not the spin cycle. It is also...


There is an auxiliary switch in the door lock and switch assembly that is activated at the end of the wash cycle for the machine to advance to the spin cycle. This is a safety feature to prevent the door from opening during the spin cycle and the machine will not spin unless the switch is activated. The machine works except advancing to the spin cycle and this signifies that the auxiliary switch cannot be activated and the door lock and switch assembly is faulty. Replaced the door lock and switch assembly (part #131763202) to address the issue.

Disconnect power to the machine. Open the washer door then look for the retaining hoop securing the door seal around the lip of the door opening. Stretch the retainer spring of the door seal retaining hoop then remove it.
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Carefully peel off part of the door seal from the lip of the door opening near the door lock and switch assembly. Remove enough of the door seal to gain access to the door lock and switch assembly.
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Remove the screws securing the door lock and switch assembly to the front panel. Once the screws are removed, lift the door lock and switch assembly then pull it away from the front panel.
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Take the door lock and switch assembly out of the machine. Disconnect the electrical connections then connect it to the new door lock and switch assembly.
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Put the new door lock and switch assembly back into position in the front panel and secure it with the securing screws.

Properly put the eased part of the door seal back over the lip of the door opening then secure it with the retaining hoop.

Jul 13, 2010 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Washer is acting erratic. spin cycle works sometimes. stops half way through cycle sometimes. got a new belt. what's next? pump or timer. both are spendy $ thanks. frigidaire FTR630ASO


The control monitors the door lock prior to and during the spin cycle as a safety feature. The washer will not advance to the spin cycle when the door lock is not activated and stops when the lock is deactivated during the spin cycle.

In your case, the door lock is working intermittently causing the washer to spin intermittently. This is probably due to a faulty door lock and switch assembly or poor connection at the control board or at the assembly itself. Replace the door lock and switch assembly if necessary.

Apr 06, 2010 | Washing Machines

1 Answer

Im having trouble with my maytag neptune tl washer it wont finish the spin cycle


Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



Oct 25, 2009 | Washing Machines

1 Answer

Hotpoint WMA33 washer - door won't open


Problem seems to have corrected itself! I tried another slow spin cycle, waited a reasonable interval for the Door Locked light to go off, then when it didn't I switched the power to the machine off. I tried squeezing the door catch a few times and pressing the door downwards, then left it. Some time later when I went into the kitchen the door was open. I washed a small load this morning and the machine worked normally. Fingers crossed, it's ok now.

Oct 07, 2009 | Hotpoint Aquarius WMA42 Front Load Washer

1 Answer

Door is locking but machine will not execute spin cycle


My washer is draining the tub but it's not spinning .Would this be minor or should i buy a new one.

Aug 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

3 Answers

Maytag Model # MAH4000AWW Neptune Front Load Washer Problem: Door will not lock. All cycles during wash work except the spin cycle.


Clean out your filter after ref. to user's manual. Try some WD40 on the door mechanism (on machine), lock & unlock door 5 or 6 times while machine is off.

May 10, 2008 | Washing Machines

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