Question about Canon PowerShot A75 Digital Camera

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Downloading pictures I have a canon power shot s31s. I have downloaded all the software previously on my home computer with no dramas. I have been using the camera constantly while on holidays with no problem (downloading pics) to my laptop, but now that i am back home, i went to download pictures to my home computer and it doesn't find the camera when i hook it to the computer?? I have never had this happen before. When i do a search it doesn't find the camera and i have uninstalled the programmes and reinstalled them but still have the problem. Please help because it is inconvenient to download them to my laptop then transfer to my home computer. I have experienced the same thing this week with my Canon Powershot. I am using Vista on my laptop and up until now have had no trouble downloading photos with Zoombrowser, but now the computer says the device is not recognized. I tried rebooting to no effect. Has Vista put in some updates recently?

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  • esmerelda Dec 16, 2007

    Thank you for your suggestion. I had found a solution elsewhere which was similar and tried it before I read your comments - I checked in the device manager - I had no ? sign, but I did have something that said "unknown device" which I deleted. The camera still doesn't work, but I no longer get the dialog from the computer. I think I may try re-installing the camera software.

  • soiree Mar 27, 2008

    I have exactly the same problem with my Canon PowerShot S3 IS. I just
    bought it and I can plug in to my Kodak printer and print but
    when I try to plug into my computer/Dell it says device not
    recognized. I want to be able to edit the pics I take. I have
    another Canon and used the USB cable that works for that camera and get
    the same message. I am very unhappy with this.

  • dittmann May 21, 2008

    I have the same problem. My computer is now not rrcognizing my camera. I have been using the same camera for 4 years and all of a sudden its not working with the computer so I can not transfer my pictures. A week ago it worked just fine. I tried the solution that was suggested and came up empty. I can use other devices on the computer and they work just fine so I was pretty sure its not the USB. I think it has to do with the camera.



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I think the USB driver in your laptop is malfuntioning.
Try the following step.
1. Press windows+Pause Key
2. Click on device manager
3. Check if there is any ? sign in USB drive.
4. If it is so, right click on it and click on update the driver

Posted on Dec 13, 2007


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