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Broken Glass in Kenmore 15685 & can't remove Wash Impeller Screw

Hi! Can Anyone Help Me?!

I have a Kenmore 15685 dishwasher, and I broke a big glass pot lid in it today. Thousands of shards immediately gravitated into the little crevices between the vents and screen of the filter.

It looks like I could shop vac the glass out pretty easily & thoroughly, if I could only get the filter assembly off! It's bolted in there by what looks like one centered hex bolt atop a black rubbery-looking disc (maybe the top of the pump?), but when I try to loosen the bolt, it just spins--not like it's stripped or anything, but like it's spinning because that's what it's supposed to do when the dishwasher's running.

I'm really hoping this is something I can do myself, although my gut tells me this is some weird thing Sears has done to keep their service dept. busy. Hopefully I'm wrong. I've got houseguests coming in 2 days and I have to run the dishwasher constantly as it is!! Thanks!

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Re: Broken Glass in Kenmore 15685 & can't remove Wash Impeller Screw - Dishwashers

Same problem here! Great!

Posted on Feb 28, 2008

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Re: Broken Glass in Kenmore 15685 & can't remove Wash...

We have the same problem!! Have you figured out the solution..thanks!

Posted on Dec 27, 2007

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1 Answer

Broken glass

It is possible but it can chew up the chopper or impeller. If the dishwasher isn't washing as well as before it may need a new impeller.

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I have a Kenmore Ultra Wash model 665 1373 and it isn't getting totally clean on the top rack - glasses and cups are almost clean but bowls etc are not, any ideas?

Check the shaft of the impeller, the plastic shaft might be broken, it was the problem with mine. To get to the impeller you have to remove the filter at the base of the diswasher and after you will see the screw that hold the impeller assembly in place, unscrew it and you will see right away if it is broken, Good luck

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Glass broke in dishwasher

Broken glass, chicken bones, toothpicks and other things that aren't supposed to end up in the main wash pump, are common causes of dishwasher failures. Ignoring it can eventually lead to a problems which could result in the replacement of the main wash pump. Depending on the model number you have, some replacement pumps are not cheap and can cost close to what you would pay for a new dishwasher once the labor charges are added. In addition, most manufacturer warranties WILL NOT cover the replacement as this falls under the category of "Customer Abuse". Even though, the potential poblem was accidental, and the result of something you generally would wash in the dishwasher, most manufacturers still will not honor the warranty if something you did caused the failure. You need to remove the lower spray arm, coarse strainer and fine strainer and locate the glass. If you do not know how to perform these procedures, post back with your MODEL NUMBER and I can give you step by step advice. I hope this helps you.

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Whirlpool gold gu1200

Sounds like glass fragments against the pump impeller. This may jam the impeller and reduce water pump volume giving poor wash performance and possible inability to evacuate the wash tub. It will not go away and may cause the impeller to fail. Remove screens and get the glass out. Do not poke around with your fingers unless you like cuts.

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1 Answer

Kenmore 665.1435. fills but does not wash. makes humming noise.

Check to see if you have any obstructions (broken glass, etc.P)) that may have worked their way into the drain sump area in the bottom of the dishwasher. It is possible that something has jammed the pump motor, hence the humming sound.

Most dishwasher use one pump/motor to both wash and pump out the diswasher, so if it gets jammed, it won't do much except hum. You might have to remove the dishwasher from under the counter to remove the pump unit to get at the obstruction, but be sure to disconnect the power, water inlet and discharge lines first. You'll also need plenty of towels and a sponge to get as much water as possble out of the dishwasher first. Have a bucket handy!

Normally broken glass or small stuff can get into the pump mechanism and lodge between the impeller and the pump housing, causing the motor to jam and hum, as it cannot spin freely. With a few basic hand tools (nut drivers and screwdriver) you should be able to get at the problem and resolve it fairly easily.

Worse case is that the motor has failed (has gone bad) and will need to be replaced, but it is worth first checking for a n obstruction to determine if that's the problem before having to buy an expensive motor.

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2 Answers

Can't get screw loose on Kenmore dishwasher(665.1559579)impeller.

try it by using a high torck screw driver then the direction for loosening the screw is anticlock wise.

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Bosch dishwasher wont drain. At end of cycle is full of cloudy water.

It is possible if you have broken a glass recently that the piece of glass has made its way to the drain pump impeller. You need to remove bottom basket. Remove the filter strainer clamp by rotating CCW. There may be another round filter under the strainer (depending on model). Then with a torque screwdriver remove one screw which holds the plastic pump cover on. Remove the pump cover and pay close attention to the pump impeller. Does it rotate by finger movement? If not it could be jamed with a piece of broken glass. You must remove any obstruction to allow the impeller to turn. I usually force a paper towel piece (half piece while rotating the impeller by finger to allow the paper towel to bring up any obstruction below the impeller) Reassemble the cover and filters carefully and make sure the final strainer clamp aligns correctly with its marks. This insures nothing will make its way to the impeller in future.
Regards Sam

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Motor just hums during the wash cycle. Put it in

OK, that piece of glass may have jammed the wash impeller. this will destroy the motor windings. you will need to gain access to the circulation motor asap.the impeller is attached to the motor that is housed within the pump casing(upper). try to manually move the impeller. if its stuck, try ot remove the obstruction.

It is possible that, the motor is already damaged to the point of no return. in this case, replace the circulation motor. your drain pump should be ran by a totally separate motor(wax).


Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

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Dishwasher was making whirliing noise during wash, now no wash, only fill and drain

there is a #10 torx screw holding that cover not drill it out. after you take it off you can tell if the chopper is careful for broken glass.

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try taking the drain pump off, easy job just tip machine back remove 3 screws from front of base then remove the single screw from pump and twist to remove check impeller is free to turn chances are its not and is probably jammed with broken glass or sweetcorn the two most popular culprits, remove this by either moving the impeller with a screw driver or split the pump using 3mm torx bit, reassemble in reverse order and your sorted.

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