The water refill icon keeps blinking, but the humidifier is full
I tried to turn on the humidifier, filled the tank, placed it on the unit, and the flashing drop icon indicating that the water bowl is empty keeps blinking and the unit won't turn on. I have moved things around, unplugged it a few times, but same problem when I plug it back in. Any thoughts???
Re: the water refill icon keeps blinking, but the...
If you look around the unit there should be a # to call. I called 1-800-332-1110. They will send you a new one if you send yours in. Have the model # ready. Try cleaning the crud from the heating element first and if that doesn't work call them up and get a free replacement! That should do it.
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I've never seen this model, but it would suggest that the unit is unable to function due to either an electrical failure or needs a serious deep cleaning (esp.the part that interacts with the water to form mist.) I would completely empty the unit and clean it, then partly fill the reservoir with 50/50 mix of white vinegar and water and let it sit for 24 hours (possibly longer) to remove any deposits. (Doesn't take much build up to kill the ultrasonic process). Other than that, try calling the manufacturer and see what they will do for you. (Think it's Sunbeam).
You may be over filling the unit. Take the refillable water tank out and with the power removed try to remove all the extra water where the tank goes. check for anything that looks cracked inside the unit the best you can. If the tank is seating properly it should not leak. If it is filled properly it should not leak.
The sputtering may be caused by a calcium build up the water system. To solve the problem do the following.
Turn the unit OFF and unplug it.
Empty any remaining water from the tank.
Mix a 50/50 solution of Distilled White Vinegar and Bottled Distilled Water (enough to fill the tank). Pour solution into the tank and allow it to sit for 1 - 2 hours.
Plug the humidifier in and turn it ON. Allow it to run until the tank is only half full. If the sputtering has not stopped, turn the unit OFF and allow the unit to soak over night.
The next morning, turn the unit On and run for 20 minutes. Turn the unit OFF & unplug it. Pour out the remaining solution and refill with Bottled Distilled Water. Run the unit for an hour. This will flush out the lines. After that, it should run normally.
I would highly recommend using Bottled Distilled Water in the future, rather than Tap Water.
The unit may simply has a calcium scale build up and it's blocking the water passage. To clean it, empty in water remaining in the tank. Mix a 50/50 solution of White Vinegar and Bottled Distilled Water and fill the tank. Allow it to soak for at least one hour, then turn the unit ON. Place you hand in front of the misting nozzle to see if it's working. If you don't feel any mist, turn the unit OFF and allow it sit over night. If you do feel mist, allow it to run until the tank is 3/4's empty Turn the unit OFF, pour out the remaining solution and refill with Bottled Distilled Water. Run the humidifier until it's empty. This will flush the system entirely. In the future, I would recommend you use Bottled Distilled Water, instead of Tap Water. If you do, you won't have to descale the unit any more.
The humidifier may be clogged with a calcium scale build up. Especially, if you use well water or your municipal water supply has a high chemical content.
To solve this problem do the following. Mix a 50/50 solution of White Vinegar and Bottled Distilled Water (enough to fill the tank). Empty any water that is currently in the tank and fill it with the 50/50 solution. Allow at least one hour, before turning the unit ON. After turning it ON place you hand in front of the mist nozzle to see if any mist is being generated. If it's generating mist, allow it to run until the tank is 3/4's empty. Then turn the unit OFF, unplug it and empty the remaining solution. Refill with Bottled Distilled Water and run until the tank is empty.
If the unit did not produce mist after one hour of soaking, allow it to set over night and then follow the procedure above. Generally, an overnight soaking will do the trick. In the future, I recommend using Bottle Distilled Water rather than your tap water.
Hope this helps you solve the problem. Please let me know. Thanks.
It probably has a calcium and mineral deposit buildup, that has clogged the unit. Especially, if you're using well water to fill the tank.
To solve this problem, empty the tank of any water that may still be in it and mix a 50/50 solution of White Vinegar and Bottled Distilled Water. Fill the tank with the solution and let it sit for i hour. Then turn the unit ON and let it run, until it starts producing humidity. Once it does, wait 10 minutes and turn the unit OFF and empty any remaining solution from the tank. Refill the tank with Bottled Distilled Water and run the unit for 10 minutes. This will flush the system of the Vinegar and Water solution. It's best to empty the tank again and refill with Bottled Distilled Water and use the humidifier as you normally would. I would highly recommend using Bottled Distilled Water from now on. This will eliminate any future calcium and mineral buildup and having to flush the unit repeatedly.
Hope this helps you solve the problem. Please let me know.
It may be clogged with mineral scale. Empty the water that you now have in the tank and refill it with a 50/50 solution of White Vinegar and Bottled Distilled Water. Let it soak for several hours and then turn the unit ON. If it starts working as it should. let it run another 5 minutes, turn it OF and empty the tank. Refill the tank with Bottled Distilled Water and allow it to run at least 45 minutes to flush the system. After that, if you do not detect any vinegar odor, you can continue to use the remaining Distilled water.
If the unit didn't work as it should have after several hours of soaking. Turn the unit OFF and let it soak overnight. If this solved the problem, I would recommend that you continue to use Bottled Distilled Water for normal operation, rather than tap water.
FILLING THE WATER TANKS
1. Before filling the water tanks, push the POWER switch to the “OFF” position and
unplug unit. Refer to cleaning instructions.
2. Remove water tanks from base, turn each tank upside down and remove tank cap
by turning counterclockwise. Fill tank with clean cold tap water.
Replace the tank cap by turning clockwise. Tighten firmly.
3. Carefully pick up tank, since it will be heavy when full, and slippery if wet.
4. Place water tanks on base. Make sure tanks are properly placed, otherwise, the
humidifier will not work correctly.