How do I reset or clear all my music files on my Sansa m240?
I bought this at a retail and it really didn't give me instructions on how to use it. I figured out how to download but I want to reset my music and start a whole new list and that's where I'm having a problem.
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You can connect the Sansa m240 to your pc, and in my computer you shall see the player. You can add music by dragging the mp3 files to the music folder on the player. You should see your other music currently on the player, in those folders.
Your M240 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware.
Try this: Manually switch the player to MSC mode and format through "Disk Management".
Here are the steps:
Locate the "Hold" switch on the side of the M240 and enable it (you should see an "orange-colored" surface when it's enabled)
Plug the M240 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive"
Open "Disk Management" by right-clicking on the "My Computer" icon, then selecting "Manage"
Your "Disk Management" window should be divided into 2 panes. On the left pane, click on "Disk Management"
On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M240. The lower section also contains the drive # pertaining to your M240. Right-click on either drive letters pertaining to the M240 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked.
In general, Disk Management is more the effective tool for formatting your M240 and assuming the format processing completed without any errors, proceed to updating the firmware of your player.
Use this link to download the Sansa Firmware updater:
Save this file to your Desktop and run it while your M240 is still plugged in to your PC. Follow the on-screen prompts.
"Safely remove" your M240 from your PC and -- with a fresh battery -- power on your player. It should boot up normally.
I hope this works. The M240 is a great player
This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it.
Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have:
(1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory
(2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11.
The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB"
In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer.
Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website:
I hope this helps. The M240 is a great player.
I can help with the reset problem. You have to format your player by right clicking on the Sansa
icon. This will erase all your files, so back them up if you wish to keep them. The folder stucture on the Sansa is not very logical and I still haven't figured it out. I have had my player almost 2 months now.
hope this helps.
I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer.
If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it.
Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player.
If not already done, please also update the firmware from this link:
The 20 seconds on the power button didnt work, but the formation did.
Hope this helps.
Please bear with my english