Question about Viking DDBB363 Bottom Freezer Refrigerator

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Freezer ice maker not making hardly any ice

Only make a few cubes a day. also ice cream is not very frozen. have on coldest setting

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Re: freezer ice maker not making hardly any ice

If the temperature of the freezer is above normal (0-5 degrees) the icemaker will not function properly -- you've probably got sealed system issues -- listen to see if the compressor is running -- if so, more than likely have either a leak or a restriction in the sealed system -- if less than 5 yrs old -- call the manufacturer, it might be covered.

Posted on Dec 13, 2007

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Ice cream will not freeze, but will make ice cubes.

Actually, it's not as you think. Ice cubes are made between 0-4 degree Celsius and ice creams are frozen below -3 degree Celsius. Your freezer temperature may be between 0 and -3 degree Celsius and that is causing the problem. An ideal freezer should have temperature between -3 and -30 degree Celsius.

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1 Answer

The ice maker is making 1 tray of ice a day

There are 3 things needed to make proper ice.

Water, cold, time.

Check the cubes that are being made, they should be the same size crescent shaped. If they are not solid and some are hollow or broken then you are not getting enough water to the refrigerator. This is usually caused by the little valve on your house piping that connects to the refrigerator being plugged with sediment.

If the the cubes are all solid and the same size check the temperature of the freezer, it needs to be below 10 degrees F and works best below 5 degrees F. If it is warmer than that it will only produce ice on a very slow schedule. If you do not have a thermometer ice cream is a good indicator of temperature. If ice cream is hard the temperature is below 5 degrees F, if it is soft you are not cold enough to make ice cubes either.

If all this checks out alright you may need to have the ice maker replaced. the modular ice makers are available for sale at most all part retailers.

Apr 19, 2010 | Kenmore 74822 / 74824 Top Freezer...

1 Answer

Ice Cream In Freezer Is Soft

DON'T BY ICE CREAM! LOL Try putting ur ice cream somewere else

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1 Answer

Ice Cream won't stay frozen it get's all soft and gross. Main things in the freezer stay frozen.

This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

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1 Answer

Ice maker is not making ice, yet the water dispensor works fine

Check the temp of the freezer. Is the ice cream frozen hard? If not the temp has to be corrected first. Check to see if the freezer control is set too warm. You CANNOT make ice if the freezer control is set too warm

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1 Answer

Freezer side will not keep ice cream, popsicles or orange juice frozen. it will make ice in ice cube trays-the ice maker makes very few ice cubes.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

, defrost heater, defrost thermostat.

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1 Answer

AMANA ARB2257C ice maker makes noise/doesn't eject cubes into bin

Hi: First off make sure the fridge is level. Is It too high in front? Making the rear of the icemaker overflow and jam? Also make sure the freezer section is a zero degrees, not just frozen. Ice cream should be rock hard. I hope this helps you avoid calling service. Thank You, Jeff

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3 Answers


Hello margrek


Ice has bad odor and taste.

1• Ice has picked up odor or
flavor from strong food stored
in refrigerator or freezer.
2• Water running to ice maker
has poor taste or odor.
3• Ice not used frequently enough.
4• Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
5• Add filter to water supply line. Consult a water purifying
7• Discard stale ice.

Please remember to leave a rating!

Oct 11, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Freezer not freezing

Check to see if the fan motor in the freezer is running. Most likely it is not circulating the cold air Also make sure the defrost drain line is clear and has drained out. A frozen sheet of ice will restrict airflow also


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