Question about Tomtom GO 300 GPS Receiver

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GPS does not receive signal

I just bought the TomTom GO 300 a few weeks ago. I used it to travel from New York to Arizona and it worked great. All of a sudden, it will not receive an type of GPS signal and is stuck on the last destination I was at before it crapped out. I pressed the reset button and that did not work either. It is fully charged as well. Any suggestions?

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Re: GPS does not receive signal

Anyone who has a unit INSIDE its year warranty should either take it back for exchange or refund, or if the people in the store you brought it from are no help, tell EVERYONE about your poor service, then contact tomtom via their website. they will arrange for the product to be picked up, repaired & delivered back to you.

Posted on Dec 15, 2007

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The Tomtom devices need to locate GPS satellites in the sky in order to work. Unlike TV satellites, these do not have fixed positions but move relatively to the ground. The Tomtom can locate them by scanning the hemisphere, but this takes up to ten minutes after you switch on the device.

To speed up the process, the Tomtom receivers can use a helper file stored on the device. It holds precomputed positional data for the GPS satellites that makes finding them a matter of a few seconds.

However, the file holds precomputed data for some two weeks in advance only. After this period, the Tomtom device has to resort to the slow scanning procedure.

You will need to connect your Tomtom device to a PC with the "Tomtom HOME" software installed, available from the Tomtom company web site. Use the software by following the onscreen instructions to update the package "QuickGPSFix" at least once every two weeks and you will find your device much more swift in establishing GPS connection.

Note also, all GPS devices require clear view of the sky. They do not work inside buildings, in tunnels, through the roof of the car, and even trees or buildings near to the car may compromise GPS reception. Make sure the device is mounted in an area of the windshield where it can "see" the satellites.
Some cars have metallic a coating on the windows (used for sunlight filtering and "can look outside - can't look inside" fancies). There are reports that these coatings also interfere with GPS receivers' ability to receive the satellite signals.

Jan 05, 2011 | Tomtom ONE GPS Receiver

1 Answer

Gps is stuck in new york it is shearching for singal

GPS in New York can come in contact with a numerous unwanted signals, including illegal GPS blockers, or it could be searching for a signal but it can't because of cloudy atmosphere. You did not state what model it is, nor you have stated whether it shuts down or freezes. The answer to your problem lies on the correct questions. That you're stuck in New york, I have no idea what it means. Sorry.

Oct 06, 2009 | Tomtom ONE GPS Receiver

1 Answer

No gignal on tomtom one xl

take it to the seller to have it reinstalled

Jul 04, 2009 | Tomtom One XL GPS Receiver

1 Answer

Nav-cam 7500, gps signal poor and takes up to 30 mins to respond.

Overcome the problem, bought an external arial (magnetic). Bought it on E Bay for a couple of pounds. You have to put it on roof when travelling it works great, socket is mmcx.


Dec 22, 2008 | Evesham Nav-Cam 7700 GPS Receiver

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TomTom Go300

If you follow the instructions on the Tom Tom support site - It states

1) First download TomTom HOME version 1
it will update the boot code on the card
2) Install TomTom Home Version 2

Aug 25, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

TomTom DIED?

Call TomTom 1-978-287-9555 4 months is really early for the unit to break.. thats even before their 180 day warrenty period.. call them today and return it!

Apr 30, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Text-to-speech not functioning (voice guidance stopped working)

I reset the device and updated the software from TomTom Home. Now it is working good.

Apr 02, 2008 | Tomtom GO 700 GPS Receiver

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Tomtom go 300

before you start take out sd card. 1 turn tomtom upside down. 2 see reset button? 3 use paper clip to press (press for 15secs) 4 now turn on tomtom (hold power button for approx 5secs. 5 re insert sd card. after a few minutes you should have signal. hope this solves your problem.

Mar 19, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Removing previous destination

I hit Guan by mistake but meant to enter new york. How can I change it to new york?

Dec 26, 2007 | Tomtom ONE GPS Receiver

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