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Gateway profile 4

Will not detect the dvd rom drive

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Re: Gateway profile 4

You probably don't have the software installed. Go to the dvd mfgr's website and download the driver. Often, windows will not install the correct one. Does the unit have power?...does it light up when you boot? If not, the problem is not the driver.

Posted on Jan 07, 2008

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Dvd rom is not recognized

Not all computers detect DVD-ROMs. Look at the label on your laptop drive. If it says it supports DVD-ROMs, than you will be able to use it. If not, consider buying a DVD-ROM drive.

Nov 23, 2009 | Acer Extensa 5620 Notebook PC

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Hi I have a Toshiba Tecra M2 laptop with Windows XP Pro SP3. My CD-RW/DVD-ROM/CD-ROM drive is not working. When I try to burn a disc, it says no recorder, or no disc in drive. Also, Windows doesn't seem to...

>> it says IDE #1 error when it boots up.

IDE #0 is your disk-drive.
IDE #1 is your CD/DVD drive.

So, take your computer to a qualified technician, to first check that the connectors (power, data) from the motherboard to the CD/DVD drive are good, and then, if necessary, to remove & replace the "dead" drive.

Oct 27, 2009 | Toshiba Tecra M2 Notebook

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I cant play a disc or DVD


Please try to reboot your laptop then go to CMOS Settings and detect the CD/DVD Rom and try to see if it is detected by your system. If it is detect ted then exit CMOS Settings and then load the Operating system you have and ope the DVD/CD Rom you have. But if it does not detect the DVD/CD Rom then i advice you to find a computer technician to help you fix the problem cause hardware problem is the main reason why it does not detect the disk drive you have, its either the connection bus is not properly plug or the Disk drive is damage or not functioning well.


Aug 04, 2009 | IBM ThinkPad T30 2366 Notebook

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Internal dvd does not work, bought external, can't initiate it.

~You dont need a driver for an external dvd, just plug and the OS will install it automatically.

On the product page you only has firmware.

Once again, just plug it and turn it on and it shall be detected

Jun 22, 2009 | Dell PC Laptops

2 Answers

My cd rom drive will not recognize any cds or dvds. When I put a disc into the drive it will tell me to insert a blank disc into the drive. I have tried over ten different discs (including the one that...

what do you mean not recognized? not detecting the drive or not reading? if not recognized by windows you can check the driver for drives in the windows if not reading it is the lens problem..if the lens problem, the solution only is to replace the lens or to replace the whole drive

Mar 07, 2009 | PC Laptops

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DVD Rom Drive Won't Play Some CDs...

Couple of possiblilities. Hardware or software.

You can go here to get the latest drivers for your system , just put in the serial.

Or here

If it is listed correctly in the system , it is probably starting to fail. You can try cleaning the laser lens GENTLY with a cotton swab and alcohol.
Also you can try and flash the firmware of the drive. The format of DVDs change slightly over time sometimes making newer ones unreadable. Here is a site with flash utilitys for your drive.

If you still have issues , you may need to replace the drive. Cheapest one I could find was $179

Might be cheaper to go with an external one if you can get one cheap.

Good luck!

Mar 01, 2009 | Gateway MX7118 Notebook

1 Answer


Right Click My Computer

Click properties

Find and click the hardware Tab

Click The Device Manager Button

This will bring up the device manager in a new window , from here locate your DVD Drive under : DVD/CD ROM Drives

Click the plus sign next to it and the installed CD / DVD Devices will be shown

To uninstall the CD / DVD Rom Right click on it and choose uninstall

To Reinstall Reboot , and Windows Will Automatically Detect The CD-Rom Drive and install it for you

Aug 25, 2008 | Toshiba Satellite A135-S4527 Notebook

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Replacing dvd/cd-rom drive on gateway laptop

Depends - what gateway? the one you listed under?? Because the model you posted with already came with a DVD drive.

Reply with the model of your machine and i can probably find you help. Gateway usually has instructions on their site.

The instructions for the M305CRV are here.

That model can use pretty much any standard laptop CD if you dont mind the face not matching get a generic drive like the Sony CRX880a at

Sep 16, 2007 | Gateway M305CRV Notebook

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