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Re: Gateway profile 4
You probably don't have the software installed. Go to the dvd mfgr's website and download the driver. Often, windows will not install the correct one. Does the unit have power?...does it light up when you boot? If not, the problem is not the driver.
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IDE #0 is your disk-drive.
IDE #1 is your CD/DVD drive.
So, take your computer to a qualified technician, to first check that the connectors (power, data) from the motherboard to the CD/DVD drive are good, and then, if necessary, to remove & replace the "dead" drive.
Please try to reboot your laptop then go to CMOS Settings and detect the CD/DVD Rom and try to see if it is detected by your system. If it is detect ted then exit CMOS Settings and then load the Operating system you have and ope the DVD/CD Rom you have. But if it does not detect the DVD/CD Rom then i advice you to find a computer technician to help you fix the problem cause hardware problem is the main reason why it does not detect the disk drive you have, its either the connection bus is not properly plug or the Disk drive is damage or not functioning well.
what do you mean not recognized? not detecting the drive or not reading? if not recognized by windows you can check the driver for drives in the windows if not reading it is the lens problem..if the lens problem, the solution only is to replace the lens or to replace the whole drive
If it is listed correctly in the system , it is probably starting to fail. You can try cleaning the laser lens GENTLY with a cotton swab and alcohol. Also you can try and flash the firmware of the drive. The format of DVDs change slightly over time sometimes making newer ones unreadable. Here is a site with flash utilitys for your drive.