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Sounds like an issue with the feed rollers. The roller on the left side might be hung up and is causing the corner to fold over when the paper is pulled through. I would try checking the feed rollers in either the actual tray or the back of the printer. Another thing to check is the other tray (the manual one). Does the paper fold? this should help you narrow down where the problem lies.
I have a ML 1710 .Not my area of expertise but I took out the paper and could not see a jam. Took toner out , a little cleaning, plugged and unplugged from computer several times. I found paper jammed in the very back ,folded so tight nothing was showing. Mine has a back door and the paper is having trouble rounding the last bend and coming out. So I leave the back door open to get my copies. Green light on.
Hello sir; It depend on where the paper got jam, if jam at the point when paper take off, then you have clean up paper pick up roller or replace it, if jam inside the machine then have to clean up paper feed roller, if jam at the end, check the paper exit senser, make sure it moving freely.
When you clear the paper from the machine at the fusing unit, you can see 8 pawls, it looks like a hook but in a flat design. They should be touching the heat roller ( each has a spring to make it flexible ). If one not touching the heat roll it will caused the paper stuck to it so you will have the accordion paper jam.
I have found that with laser printers that have an occasional "crinkle" problem that "fanning" the paper does alleviate the problem ... but it will not if there is an actual feed/hardware problem with the rollers
This video explains how to resolve a recurring paper jam on your product. It sounds like the rollers on the rear access door may not be working properly and are making jamming the paper as it starts to feed up into the printer? Check the rollers on your rear access door and see if they have some give in them and roll freely.
If it?s always in the same spot then you can narrow your search for the problem.
-Look where the leading edge of the paper is getting jammed up for an obstruction, especially if the paper is folded in an accordion fashion. Look closely, I?ve fixed many a paper jam by pulling out a corner of a page stuck in a recess.
-If the paper path is clear then the next thing I would suspect is the paper you are using.
-Try new paper that isn?t bowed, folded or curled. Before inserting into the paper try flex it back and forth along the width and length, then insert making sure to slide the two side guides and the back guide until they fit snugly against the stack of paper.
-Other things to check are the rollers where the leading edge of the paper is getting stuck. Make sure they are clean.
-Also make sure your toner cartridge is inserted into the printer correctly. If you have a spare try using that, sometimes cartridges can drag on the paper.