Question about Konica Minolta magicolor 2300DL Laser Printer

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Konica Minolta 2530DL

I am experiencing the Fatal Error Code 17H on my printer.
I have taken out each of the colour cartridges and replaced them in the order invited by the printer. ie after replacing each cartridge the machine is closed alllowing the cartridge carrier to cycle to the correct plositon, then it invites the insertion of the next specified colour.
Interestingly after doing this I was asked by the printer to print a page. This printed page (black only) showed toner useage etc., but printed effortlessly, then the printer returned to the Fatal Error code, when I tried to print a colour copy.
From other advice received, but without suyccess, I have released the cartirdges mechanism and gently eased around the colour cartridges head, in an effort to re-align the colour head.
Whenever the error occurs, the paper onto which the print is to be made travels through the paper path to a position where the leading edge of the paper stops against a small plastic trigger (which could be a counter or some other similar device) seems to stop the paper. This small "trigger".is situated on the rear section of the paper pth about 50% of the way up the interior of the machine-paper pathway.
Lastly and following this paper path comment, I m wondering whether the problem relates to paper path rather than Colour Cartiridge?
Any suggestions to rectify my problem?

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Re: Konica Minolta 2530DL

I had the exact problem with the paper stopping at the same point in the printer. The fault was not the paper feed but the fact that the drum stopped at this point due to a loose toner cartridge. I rotated the cartridge using the menu for relpacing it and removed the cartridge and then re-fitted making sure it was fully seated in the printer. It now works fine. I would check each of the toners again.

Posted on Dec 27, 2007

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