Question about Brother IntelliFAX 4100 Laser Fax

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Busy signal on sending and recieving

When we try to send or try to recieve a fax it shows busy. We have turned off the machine, made sure there is plenty of paper, made sure all drawers are closed and unplugged and plugged back in the phone line.

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  • 3 more comments 
  • debkay Dec 13, 2007

    Yes I will try this and get back with you. Thank you for such a quick response.

  • Anonymous Jan 07, 2008

    not getting a dial tone...

    tried a phone in wall got dial tone

  • Jitster Jul 10, 2008

    Out fax machine works great all day but at night clients was told us the fax line is busy. In the morning, we check it and it still says busy so i unplug the phone line for a while, plug it back in and it works again. However, the line will go busy and stay busy by the next morning. The phone company is blaming the device and reports that the line is working fine. Any clues?

  • gernsgal Mar 25, 2009

    We had the phone company out to check the line and it was clear. We've even plugged in a new fax machine and it works fine.

    But when everything else is disconnect and the Brother 4100 Intellifax is plugged in to the wall outlet, the line rings busy so it cannot receive faxes. We cannot send faxes either.

  • Anonymous Mar 29, 2014

    I have unplugged the fax machine and plugged it back in and now it won't fax outgoing messages



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  • Expert
  • 208 Answers

Did you plug a phone into the phone jack and see if there is a dial tone?
Thats the first place to start.
After that let me know, and I will give you more ideas.
Sounds like a phone line issue

Posted on Dec 13, 2007


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