HP DeskJet F380 All-In-One Printer Logo

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Anonymous Posted on Sep 17, 2009

Scanner quite working

It just quite working one day

  • Anonymous Sep 17, 2009

    Sorry it's on my desk jet f4135

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1 Answer

mukhtar21 shaikh

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  • HP Master 2,022 Answers
  • Posted on Sep 17, 2009
mukhtar21 shaikh
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Reinstall the driver software and keep pressing the scanning button for 3-4 times to move the scanning head.

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NOT SCANNING CORRECTLY

I'm guessing you are using the USB version and the power that comes from the comuter via the USB cable.

It is quite likely that the problem you are having is due to power sag. .500ma is the limit from P.C. s

Do you have a 15 foot cord on there? If so try a 6 foot cord. Sagging still occurs with a 6 foot cable ...but only half as much. If the problem goes away you are on the right track.

I have a cable (I should say Motorola has a cable) with a separate power supply that should fix the problem.
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