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Hi joyce2020 Some printers do print even if one cartridge is empty. This is what you have to do. Goto the print setting page. you will find check boxes for Print in Color OR Black& White. Usually, the color box is checked. When you check the box for color, you can print in black and white as well provided the text is written in B&W. If you check the B&W, the printer will print everything in black including color text and graphics.
you can make a selection from the File->Print option of your word processor or whatever package you are using. it is your command that sets the printer to B&W or color. If your Black ink finishes then the printer even if set to color will print black as near black with color inks.
Check on your color (not mono) ink levels. If they are low, this could cause this.
Technical info: On this printer, envelope text is printed in "composite black" which means we mix the colored inks to make black. This is done for envelopes and not letters because of the ink properties which resist water and smear. If one of the colors is low, you'll get something other than black.
Im sorry to inform but yes, Epson ink jet printers require all of the ink cartridges to have ink in them in order to print any color, black and white, or grayscale images. Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when users are printing black text only, a small amount of color ink is used to keep the print head charged for color printing and prevent air bubbles from entering the color print nozzles which can damage the print head. Therefore, once one of the cartridges are expended, the printer signals you to replace the cartridge in order for printing to continue.
The printer assumes that the color cartridge is good, and is trying to print with the dead color cartridge.
See if there is a setting for your printer under the control panel, printer, and go to printer properties.
See if you can select to print BLACK only.
I know they have this option for some Canon Printers, but not sure with the HP Printer Drivers. Worst case senerio, Highlight all of the text, and change the color to BLACK before printing. You can always just pick up a cheap refilled cartridge at Staples since it wont be used a lot, the quality isnt going to make much difference.