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Btyahoo problem that they can't fix

I am unable to access my email account with BT yahoo, I keep getting time out messgaes. I have spent 2 days on the phone with BT who are unable to fix the problem and blame my computer. Any ideas. windows Xp home.

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Re: btyahoo problem that they can't fix

I guess your problem your system maybe not allowing active x components to your system. uninstall first your internet browser(IE, Mozilla, etc.) then reboot. and then install internet browser. and then explore the internet. when explorer asking to allow activex and install just click yes or either u can see a yellow above just right click and install. If this not work, go to and then download the "Microsoft windows script" u can find it by searching the site. after downloading install and restart the system. and again do this; when explorer asking to allow activex and install just click yes or either u can see a yellow above just right click and install.
hope this can solve the problem.


Posted on Dec 13, 2007

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Can't get minto my internet explor account. please take all my other users names off and put use this name and pass word grandma1 please. thank you dg.

Your Internet Explorer is a browser not and email account. You need to log into with your email address and password to make any changes and access your mail.

Aug 28, 2014 | Microsoft Internet Explorer 8

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Is this a problem with live or yahoo >???
When you sign up for a free Yahoo! account, you gain access to the extensive features of the Yahoo! community and receive a free email account.
As with any account, it is a wise idea to change your Yahoo! password a few times a year in order to ensure its security.
Knowing where to go in Yahoo! to change your password will allow you to do it quickly.

Sign into your Yahoo! email account.
Click on your Yahoo! name at the top of the webpage to access drop-down options.
Select the "Profile" option.
Your account page will open.
Place your cursor over "Account Info" in the toolbar.
Options will again drop down.
Click "Change Password."
Type in your current Yahoo! email password in the first text box.
Enter your new Yahoo! password in the lower two text boxes.
Click "Save."
Your Yahoo! password is now changed.

Nov 18, 2013 | Microsoft Windows Live Mail

1 Answer

HI.I am unable to access my yahoo mail because i cannot remember the answer to my security question.

Forgot My Yahoo! ID & Password
Forgetting your Yahoo! password or ID can happen to anyone, Yahoo! has established procedures for you to retrieve both without having to create a new account.
The password and ID retrieval process is a short and simple one, but you must follow it exactly. The forgotten password process does not give you the password you created when signing up for the account, it gives you a new one, which you can change later.

Forgotten Password

To recover your Yahoo! account password, click on the "Sign In" link from the Yahoo! homepage, which will take you to the "Sign in to Yahoo!" page.
Follow the "I can't access my account" link directly below the yellow "Sign In" button. Select the "I forgot my password" radio button on the next page and then click "Next."
Enter your Yahoo! ID and the code as it is shown and then click "Next."
From the following page, choose whether you want your password sent to the alternate email address or cellular phone number given when the account was created, and then click "Next."
An email is then sent to your alternate email address or cellular phone inviting you to reset your password.
Forgotten ID
From the Yahoo! homepage, follow the "Sign In" link located near the top of the page.
On the next page, click on the "I can't access my account" link directly below the yellow "Sign In" button.
On the next page, you must provide the alternate email address, birth date, country of residence and postal code given when the account was created.
When finished, click on the "Next" button and your ID will be emailed to your alternate email address.
Password Security Questions
If you do not have access to the alternate email address or cellphone number provided when the Yahoo! account was created, you must click the "I can't access any of the above" radio button on the "Please select an option to reset your password" page.
After clicking "Next," you must provide the answers to the security questions selected when the account was created before you are able to reset the account's password.
When All Else Fails
If the Yahoo! account password or ID retrieval methods don't work, you may want to create a new Yahoo! account.
This is done by following the "Sign Up" link at the top of the Yahoo! homepage, next to the "Sign In" link mentioned earlier.
If you choose to create a new account, be sure to remember the alternate email and cellular number you provide in case you find yourself in a similar situation down the road.,d.
What problem are you having with your Yahoo! account

Aug 10, 2013 | Internet & Communication Software

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Yahoo help center

Many times, you can recover a hacked or compromised Yahoo! account after using on-site password-recovery tools.
The process can take a few minutes to complete, but once you are finished you'll be back in your account.
If the password-recovery method does not work, then you can always contact the security group at Yahoo! Inc. via email.
Of course, you'll need access to a secondary email address to message the company's support team.

Type "" into the browser's URL address field.
You are greeted by the Yahoo! account sign in page.
Click the "I can't access my account" link in the box on the right side.
Select the "My account may have been compromised" option from the choice of sign in problems.
Click the "Next" button.
Type your Yahoo! ID and security code on the next page.
Click "Next" to continue.
Select an alternative email address to send a reset link to.
This only works if you previously added a secondary email address.
If not or the alternative email address has been tampered with, then select the "I can't access any of the above" option.
Click "Next."
Answer the security questions on the next few pages.
You will usually have to answer at least two security questions.
Enter a new password and repeat the password when prompted.
Click the "Next" button to finalize the password-reset process.
Recover a compromised Yahoo! e-mail account

How to recover your Hacked Yahoo! Account

Aug 03, 2013 | Internet & Communication Software

2 Answers

How can I connect my Yahoo email account with Windows Outlook 2003?

This depends on whether or not you pay for your Yahoo email account. Yahoo has restricted the POP3 downloading of emails from free accounts. If you pay for your email account, you can download mail by going into the email options on the website, and enabling POP3 email access, and then they provide you with the instructions to download your mail with Outlook 2003. Otherwise, you have to use the website to get your mail.

Mar 04, 2010 | Microsoft Internet & Communication...

1 Answer

On August 10, 2009, I went to change my password for and was given two questions only I would know the answers to. I changed my password from ''elephant'' to inuyupik'' and typed in...

Hi Jerome,

I checked to see , ans I notived thar Stbeins yahho account Stebbins_ira (with email as the password "council". I don't know if this is because she changed it or (which I think happened ) never was changed.

What I also noticed in relation to your Yahoo account wbb_scaepa (with the email was that the password "inuyupi" is set, but the data on your ID account was of Stebbins Ira (greeting name, name, adress, ***, age, etc), not yours. Therefore, anyone accessing your account would think it was accessing Stebbins' account. That is fixed.

Now, I urge you both Jerome and Stebbins to CHANGE IMMEDIATELY YOUR PASSWORDS, since at this moment everybody knows them, and can access your account, view or send emails in your name or even get hold of your accounts by changing the passwords.
So, do it now.

After changing the password, Sebbins might have also to change the password for the email account in Outlook, Outlook Express, Windows Mail or any other e-mail program she is using to access her email from her office.

If she is using Outlook Express or Windows Mial, for instance, she would have to open the email program, go to Tools/Accounts..., then Select the Yahoo account (, click on Properties, tehn on Servers tab and change the password to the new password.
Then, she will be able to access the e-mail both through Yahoo pages (webmail) and through her office's email program.

So, once again, change immeddiately your password.

Aug 18, 2009 | Internet & Communication Software

1 Answer

I want to be able to add a yahoo email account

Are you using it online or on a program (ex. Windows Mail). And if you have been using it by a program, have you subscribed to Yahoo! Plus? You can only get POP3 access if you subscribe to Yahoo! Plus. It costs 19.99 a year or a month.

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Lost Password on Yahoo Mail - can't reset and access

How to reset my Yahoo id and password as i am unable to access it

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Settinh up an e-mail account

Incoming and outgoing servers are set by the host of your email service.

For instance BT is:, for incoming and outgoing mail. Speak to your provider to get these details or alternatively look at this site:

There are many other sites that may help with addresses.
Do a google search for. Incoming and outgoing mailservers

Hope this helps

Mar 16, 2008 | Microsoft Office Outlook 2003 for PC

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