Question about Zebra Z Series Z6M Thermal Label Printer

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Z6M printing issue

I recently replaced an older Zebra label printer with a Zebra Z6M. The printer had 6" x 4" wide ribbon and labels in it. I replaced the 6" with labels and a ribbon that are 4" x 6 " wide. Now when a label is printed, the ribbon is coming out of the printer with the label. It is not much of a problem if only 1 label is printed but causes problems when multiple labels are printed. I compared the ribbon/label layout with that in another Z6M and they appear identical. What could be causing the ribbon to be coming out with the label? The 6" labels have no issue when printing. I am probably just missing something pretty basic.

Any help would be greatly appreciated.

Thanks

Lee

Posted by on

  • Bigeli Dec 12, 2007

    I thought I had already tried that but just to make sure I just tried adjusting the purple knobs all the way to the left and slowly back to the right. It maybe helps for the first 2 labels, the ribbon does not come out or it is pulled back before it gets too far. After the 3rd one then it starts pulling out like before. Once the printing is done the ribbon will slowly get pulled back into position, usually not all of the way.


  • Anonymous Mar 27, 2014

    error ribbon out.What to do to solve this?

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Try adjusting the presure of the printhead

here is the site for the manual

http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html


good luck

Posted on Dec 12, 2007

  • CheckitRight
    CheckitRight Dec 13, 2007

    if it's not the pressure, then the other 2 things I can think of are:



    1-the way it looks like ( by what you wrote) is the ribbon is wider than the label, is that correct?



    2- the motor is not responding in time as the labels are being made.

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