Question about Gaggia Syncrony Espresso Machine

1 Answer

Machine willnot warm up

When i switch on machine 'fill watertank' appears and will not go past this stage

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  • Phil_in_CA Jul 02, 2008

    Today our Syncrony digital brought up "fill watertank" message and even though I have removed the tank (which was full) and replaced it, the message remains. The magnetic switch float in the tank is there and free to move up and down, I turned off the machine, and even pulled the plug for a minute to no avail...

  • bjblaney Apr 04, 2009

    I bought a new water tank because the first one got a crack in it. The new tank appears to be identical, but I can't get the "fill water tank" msg to go away. The float is there, and it rises to the top when filled with water.

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  • 223 Answers

Make sure that there is a magnetic float in the water tank and that is floating when the tank is fill with water.

If it is missing or not floating then that is your problem.

www.cerinicoffee.com

Posted on Dec 13, 2007

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1 Answer

The water light comes on and stops the machine from working even if water is full


There's a float (with a small magnet) in the watertank. This float should go up when the tank is filled with water.
So the float can be stuck in the bottom position, or the sensor doesn't work.
You can test the sensor.
  • Take the left cover off: two screws on the back, slide the cover backwards, then lift the bottom up and pull the toppart out downwards.
  • On the main board there's a plug right at the top, that's the cable from the watertank-sensor. With the watertank removed it shouldn't conduct.
  • Now fill the watertank, check whether the float is going up, put the tank back in the machine.
  • The sensor switch should be conducting now. It it is, then the problem is in the control board.
Hope this helps!

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Our Comfort machine won't brew and constantly displays, "Fill Watertank" even with the tank full. In order to brew, one has to remove the water tank then gently lower it only partially down in place. As...


Hi
The magnet in the water tanks is either upside down or has sunk to the bottom of the tank. It should float to the top of the cage it is in and it should have a flat top not rounded. If its rounded side up the magnet is upside down. This is what would cause your problem.

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Sounds like the sensor that detects system water levels has failed.

If you can see it inside try cleaning it or ask Miele for some advice via their website

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there is a liltle floating black thing at the back of the container, this works as a magnet switch. see if it is there or is stuck and doesnt raise with the water level.

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Fill Watertank Message


The black thing floating in the water tank is a plastic shell with a magnet inside. If you clean it...make sure you reinstall it with the tapered (smaller) side down. There is a slight size difference BUT it will make ALL the difference in the world.

I had no idea there was a magnet in that black/greyish case. The direction of the casing is important.
I had the same problem and that solved it!

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