Question about Brother IntelliFAX 2800 Laser Fax

1 Answer

Fax received is all black

When faxing documents the recipient receives a blacked out sheet. And yes the paper is feed into the machine correctly. Whats wrong with the fax machine or are we doing something wrong.

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  • kay15 Dec 12, 2007

    Copies and incoming faxes are fine. Just happens when faxing out

  • IXLR8 Jan 28, 2008

    Page is completely black when receivin a fax

  • orangeaid Feb 06, 2008

    With my brother 2800 fax machine, after two or three copies are made or after two or three faxes are received, the quality deteriorates as the copies or faxes become steadly darker.

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  • Brother Master
  • 1,362 Answers

Try and make a copy how does it come out? if black the poblem is most likely the thin strip of glass, it's either dirty or not working

Posted on Dec 12, 2007

  • CheckitRight
    CheckitRight Dec 12, 2007

    are they complaining that it's only from your fax????



    If you can rcv and cpy then it sounds like thr problem is on their end, the only other thing I can think of is the scanning portion of the fax is bad.



    when you fax it puts it in memory for a short time and sends it out, maybe the memory or scanning part is bad.

    I beleive you can send a fax directly without puting it in the memory, check your manual. that way you can know if it's the memory.



    here is the manual just in case.



    http://www.retrevo.com/search/v2/jsp/dow...

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2 Answers

When I send a fax, the recipient gets all dark or black sheet. Thinking this was the recipients problem, I faxed again to a different fax number, same thing happened.


To fix the problem you have to check the scanner of your fax machine. It might not be functioning properly. Try to observe the fax machine while sending a document, look at the scanner section and see if the light of the scanner is turned on or lighted. If it's no longer lighted you have to replace it.

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Can receive a fax but when sending a fax it sends a black sheet


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If you receive clear copies. Make a test copy. If it come out all black. Yes replace your fax . you have a bad scanner . cheaper to buy a new fax.

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BLACK VERTICLE LINE IN FAXES SENT, NOT WHEN RECEIVED?


Lift to open the document cover and use a soft cloth to clean the glass were documents are scanned.Also clean the white plate on the upper side of the scanner.You identify the scanner by observing the direction documents faces while faxing.The scanner reads the document.

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''Document Jammed'' error message


Open the document feeder and look for a switch actuator stuck in the down position.

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there is no need to change the setting.just feed the document to be sent and dial the number of the recipient.after hearing the fax tone press enter key

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Fax Machine Problem


the glass strip is bad, this is what reads the fax.
look in the manual under Maintenance for the location


http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=6e9b3b779afac7942ef639a6224550b2&q=Sharp+UX-P100

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2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

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1 Answer

Recipient receives a black page


What happens when you make a copy on your machine?

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