Question about Electrolux Epic 6500 Vacuum

2 Answers

Series6500SR starts then stops-bag full light on-remove hose and it will run until Ipartially block the intake with my hand to simulate the hose. Bad sensor? how do Iopen this baby up? Can you send me parts?

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There is an adjuster for the size of the dirt particles you are vacuuming on the top of the vacuum. Inside this adjuster moves an "O" ring up and down in a tube to adjust vacuum flow. The "O" ring is held in place by a plastic flange which is thin and will break off allowing the "O" ring to fall off. Order a new part or reglue the flange back on (meticulous, time consuming, krazy glue job) and don't readjust the knob on the top of the machine or it might fall off again.....

Posted on Jan 08, 2008

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Check the air filter which is at the air output (blower) part of the canister, under the part where the attachments are stored. Also, I know how to disassemble, but the air filter is the likely problem.

Posted on Jan 08, 2008

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My vacuum shows a full bag after 20 seconds of running. Put a clean bag and the same thing happens.


First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it's possible that the tubes connecting to the CVA are clogged and simply need cleaned. This is most often caused by using "made to fit" Electrolux bags. Dust is sucked through the bags and into the motor compartment of the machine. All interior parts get covered in dust and need to be cleaned. If this is the cause, the vacuum is best cleaned and repaired at an authorized Aerus Electrolux store. If the vacuum shuts off, or won't turn on before placing hand over the intake, it's probable the control valve assembly is bad and needs replaced.

Another cause is an overheated motor due to clogged screen at back of bag well, full or clogged bag, dirty afterfilter, bad wiring/connections, clogged hose, clogged power head, or bad motor. It depends largely on the type and model of cleaner. Clogged wands are also a possibility, but unlikely.

Check and clean screen at back of bag well.

Replace bag. Make sure it's a genuine Electrolux bag made by Home Solutions.

Check and replace afterfilter if necessary. These should be replaced after every six bags.

Broken and worn wiring connections are often found in the hose ends due to abuse and normal wear and tear. You can check the continuity of the hose using a continuity tester or multi-tester. If a multi-tester, turn dial to one of the Ohm settings. Place one probe into one of the terminals on the end of the hose. This will be referred to as T1. Touch the other probe to each of the terminals/connections on the other end of the hose. These will be T3 and T4. One of them should read zero, the other should read infinity. Repeat this with the other terminal, which will be T2.

Drop a marble in one end of hose and let it roll through. If it doesn't roll through, the hose is clogged and needs to be cleared. Plug hose into the exhaust port of the vacuum, place other end in the in port. Turn vacuum on. This provides a blowing and sucking action which should clear the hose.
Detach hose from power nozzle (PN). Drop a marble into the wand end of PN. If it rolls through, it's clear. If not, there's probably a clog behind the brush where the intake opening is. You may be able to reach this through wand end with needle nose pliers, or either end with a knitting/crochet needle or a bent coat hanger.

If none of these "fixes" provide the answer to the problem, it should be taken to the nearest Aerus Electrolux store for diagnosis. Repairs or checks involving disassembly of the vacuum should always be done by an authorized Aerus Electrolux service technician.

The store nearest you can be found by following the instructions at the below listed link:
http://www.aerushome.com/storelocator/

Mar 31, 2011 | Electrolux Epic 6500 Vacuum

1 Answer

I have an electrolux epic 6500 sr. The change bag light came on, I changed the bag, now it won't run properly. If the bag is out and the hose attached it will run or if the bag is in and the hose is off...


First, if it runs without a bag, there's a problem with the bag lock-out switch or wiring. This needs to be replaced/repaired by an authorized Aerus Electrolux technician.

First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it's possible that the tubes connecting to the CVA are clogged and simply need cleaned. This is most often caused by using "made to fit" Electrolux bags. Dust is sucked through the bags and into the motor compartment of the machine. All interior parts get covered in dust and need to be cleaned. If this is the cause, the vacuum is best cleaned and repaired at an authorized Aerus Electrolux store. If the vacuum shuts off, or won't turn on before placing hand over the intake, it's probable the control valve assembly is bad and needs replaced.

Another cause is an overheated motor due to clogged screen at back of bag well, full or clogged bag, dirty afterfilter, bad wiring/connections, clogged hose, clogged power head, or bad motor. It depends largely on the type and model of cleaner. Clogged wands are also a possibility, but unlikely.

Check and clean screen at back of bag well.

Replace bag. Make sure it's a genuine Electrolux bag made by Home Solutions.

Check and replace afterfilter if necessary. These should be replaced after every six bags.

Broken and worn wiring connections are often found in the hose ends due to abuse and normal wear and tear. You can check the continuity of the hose using a continuity tester or multi-tester. If a multi-tester, turn dial to one of the Ohm settings. Place one probe into one of the terminals on the end of the hose. This will be referred to as T1. Touch the other probe to each of the terminals/connections on the other end of the hose. These will be T3 and T4. One of them should read zero, the other should read infinity. Repeat this with the other terminal, which will be T2.

Drop a marble in one end of hose and let it roll through. If it doesn't roll through, the hose is clogged and needs to be cleared. Plug hose into the exhaust port of the vacuum, place other end in the in port. Turn vacuum on. This provides a blowing and sucking action which should clear the hose.
Detach hose from power nozzle (PN). Drop a marble into the wand end of PN. If it rolls through, it's clear. If not, there's probably a clog behind the brush where the intake opening is. You may be able to reach this through wand end with needle nose pliers, or either end with a knitting/crochet needle or a bent coat hanger.

If none of these "fixes" provide the answer to the problem, it should be taken to the nearest Aerus Electrolux store for diagnosis. Repairs or checks involving disassembly of the vacuum should always be done by an authorized Aerus Electrolux service technician.

The store nearest you can be found by following the instructions at the below listed link:
http://www.aerushome.com/storelocator/

Mar 21, 2011 | Electrolux Epic 6500 Vacuum

1 Answer

I have an Electrolux Diplomat vacuum and I changed the bag yesterday. I went to turn it back on and the signal light "?" came on and now I can't get it to run. Help!!


Although the "?" light is primarily for indicating the bag is full, it can also come on as a result of other problems. First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it's possible that the tubes connecting to the CVA are clogged and simply need cleaned. This is most often caused by using "made to fit" Electrolux bags. Dust is sucked through the bags and into the motor compartment of the machine. All interior parts get covered in dust and need to be cleaned. If this is the cause, the vacuum is best cleaned and repaired at an authorized Aerus Electrolux store. If the vacuum shuts off, or won't turn on before placing hand over the intake, it's probable the control valve assembly is bad and needs replaced.
Another cause is an overheated motor due to clogged screen at back of bag well, full or clogged bag, dirty afterfilter, bad wiring/connections, clogged hose, clogged power head, or bad motor. It depends largely on the type and model of cleaner. Clogged wands are also a possibility, but unlikely.

Check and clean screen at back of bag well.

Replace bag. Make sure it's a genuine Electrolux bag made by Home Solutions.

Check and replace afterfilter if necessary. These should be replaced after every six bags.

Broken and worn wiring connections are often found in the hose ends due to abuse and normal wear and tear. You can check the continuity of the hose using a continuity tester or multi-tester. If a multi-tester, turn dial to one of the Ohm settings. Place one probe into one of the terminals on the end of the hose. This will be referred to as T1. Touch the other probe to each of the terminals/connections on the other end of the hose. These will be T3 and T4. One of them should read zero, the other should read infinity. Repeat this with the other terminal, which will be T2.

Drop a marble in one end of hose and let it roll through. If it doesn't roll through, the hose is clogged and needs to be cleared. Plug hose into the exhaust port of the vacuum, place other end in the in port. Turn vacuum on. This provides a blowing and sucking action which should clear the hose.
Detach hose from power nozzle (PN). Drop a marble into the wand end of PN. If it rolls through, it's clear. If not, there's probably a clog behind the brush where the intake opening is. You may be able to reach this through wand end with needle nose pliers, or either end with a knitting/crochet needle or a bent coat hanger.

If none of these "fixes" provide the answer to the problem, it should be taken to the nearest Aerus Electrolux store for diagnosis. Repairs or checks involving disassembly of the vacuum should always be done by an authorized Aerus Electrolux service technician.

The store nearest you can be found by following the instructions at the below listed link:
http://www.aerushome.com/storelocator/

Feb 21, 2011 | Electrolux Vacuums

1 Answer

The "change bag" light has


First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it's possible that the tubes connecting to the CVA are clogged and simply need cleaned. This is most often caused by using "made to fit" Electrolux bags. Dust is sucked through the bags and into the motor compartment of the machine. All interior parts get covered in dust and need to be cleaned. If this is the cause, the vacuum is best cleaned and repaired at an authorized Aerus Electrolux store. If the vacuum shuts off, or won't turn on before placing hand over the intake, it's probable the control valve assembly is bad and needs replaced.

Another cause is an overheated motor due to clogged screen at back of bag well, full or clogged bag, dirty afterfilter, bad wiring/connections, clogged hose, clogged power head, or bad motor. It depends largely on the type and model of cleaner. Clogged wands are also a possibility, but unlikely.

Check and clean screen at back of bag well.

Replace bag. Make sure it's a genuine Electrolux bag made by Home Solutions.

Check and replace afterfilter if necessary. These should be replaced after every six bags.

Broken and worn wiring connections are often found in the hose ends due to abuse and normal wear and tear. You can check the continuity of the hose using a continuity tester or multi-tester. If a multi-tester, turn dial to one of the Ohm settings. Place one probe into one of the terminals on the end of the hose. This will be referred to as T1. Touch the other probe to each of the terminals/connections on the other end of the hose. These will be T3 and T4. One of them should read zero, the other should read infinity. Repeat this with the other terminal, which will be T2.

Drop a marble in one end of hose and let it roll through. If it doesn't roll through, the hose is clogged and needs to be cleared. Plug hose into the exhaust port of the vacuum, place other end in the in port. Turn vacuum on. This provides a blowing and sucking action which should clear the hose.
Detach hose from power nozzle (PN). Drop a marble into the wand end of PN. If it rolls through, it's clear. If not, there's probably a clog behind the brush where the intake opening is. You may be able to reach this through wand end with needle nose pliers, or either end with a knitting/crochet needle or a bent coat hanger.

If none of these "fixes" provide the answer to the problem, it should be taken to the nearest Aerus Electrolux store for diagnosis. Repairs or checks involving disassembly of the vacuum should always be done by an authorized Aerus Electrolux service technician.

The store nearest you can be found by following the instructions at the below listed link:
http://www.aerushome.com/storelocator/

Dec 28, 2010 | Electrolux Epic 6500 Vacuum

1 Answer

While vacuuming the red light for the bag of the vacuum came on and the vacuum stopped. The bag was no where near full so I replaced it with a new bag - same problem. It vaccumes for a minute or then stops...


I'm assuming this is the Epic 6500 or similar model.
Detach the hose, turn vacuum on. If it runs, place palm of hand against inport hole. If it shuts off the problem is with either the control valve setting or the control valve assembly itself.
For cvs, turn dial on top of vacuum all the way to the largest dot, and try above test again. If that doesn't work, then it's the CVA. It needs to be cleaned or replaced, which is an in shop job. Fro repair, take it to the nearest Aerus Electrolux store. I recommend a full clean and service to remove any dust/dirt from the motor, fan assembly, and other internal parts.

Another problem, which relates to the dial setting, is that fine dust will quickly clog the pores of the bag, resulting in the machine "thinking" the bag is full. Turning the dial to the proper setting helps get the bag fuller. The middle setting is the normal setting, and is for areas without fine dust and sand.

Dec 05, 2010 | Electrolux Vacuums

3 Answers

Red when bag is not full


The red light will also come on when there is a blockage in the pipes leading to the bag compartment. To test that the light is working correctly, you can unplug the flexible hose from the top of the bag compartment then switch the machine on. The red light should be off, but will come on if you block the hole with your hand. If that test shows the light is working, you need to search for a blockage - which is most likely to be in the flexible hose, but can be in the rigid plastic tube or in the base of the machine (turn it over and look in the little trap-door). Clearing a blockage from the hose can be difficult - you are more likely to be successful if you can devise a way to pull it out rather than trying to push it (as with a broom handle, for example), because pushing may just compact it. Good luck!

Apr 03, 2010 | Sebo Automatic X1 Bagged Upright Vacuum

1 Answer

After we change the bag, it still gives us a red light


Greetings,

The bag full indicator on most vacuum cleaners is not completley fool proof. Most vacuums will just register a loss of suction, and they will then illuminate the bag full indicator, whether or not the bag is full.

If you've changed the bag, and the machine is still indicating a full bag, then this could mean one of two things.

1. Dirty Filter. According to the part diagram for your vacuum, there is a filter underneath of the vacuum cleaner bag (Bissell Part Number
203-1013) that is there to protect anything from getting into the motor. Since the filter is located before the motor, most refer to this as a pre-motor filter. Sometimes if this filter is really dirty, it can cause the vacuum to loose suction, which will also cause the bag full indicator to incorrectly display. Simply clean this filter by running it under warm water, then allow it to completely dry before replacing it in the vacuum. While the filter is out of the vacuum you can turn it back on and test to see if the light is off now that the filter is out. If the light goes off, then you have found the problem! If the bag full indicator is still on, please see the next possible problem.

2. Clog In the Vacuum. If the vacuum was run with a full bag, and when you removed the bag, the bag was completely jammed full, then your vacuum cleaner may be clogged somewhere. When the bag is packed full of dirt, the vacuum continues to try and put more and more dirt in the bag, even if it's full. Sometimes the dirt will even start accumulating inside the hose as it has no other place to go. The first place you should check is the hole that you connect the bag to. Remove the new bag that you installed and examine the hole that the bag connects to inside the vacuum. Can you see anything stuck here? If yes, do your best to try and dislodge it. If you're not able to visibly see anything here, your clog may be inside the hose, or even in the base of the vacuum.

If you have another vacuum cleaner this will really help you in clearing the clog. With the other vacuum, take the suction hose of the good vacuum, and connect it to the hose on your Bissell (still while the bag is removed, and the bag housing door is open). When you connect the hose of the other vacuum, can you hear a difference in the motor? Does the motor start running at a higher pitch when it's connected to your Bissell? If yes, then you've narrowed it down to a clog in your hose. If you can feel suction from the other vacuum through the hole that the bag connects onto, and the good vacuum's motor doesn't change noise when connected to the Bissell, then your clog is in the bottom section of the vacuum. You can sometimes stretch out the hose of the Bissell while the other vacuum is attached, and this will dislodge the clog.

If you don't have another vacuum, simply remove the hose from the Bissell completely. I believe that there maybe 2 screws that hold this hose onto the back of your Bissell, simply remove these two screws, and remove the hose. An easy way you can clear clogs is to take the hose outside, and use a water hose that has a pressurized nozzle on it, and spray down the hose while holding the hose of your Bissell vertically to allow gravity to work its magic. You can also stretch out the hose of the Bissell to get maximum benefit of gravity and the water.

If the clog is in the lower part of the vacuum, it is usually right at the suction port behind the roller brush. This is the most narrow part of the vacuums suction intake in the lower part of the vacuum, and is prone to clogs. Simply remove the four screws on the bottom of your Bissell to remove the bottom plate. Look behind the roller brush to where the suction port is to see if you can see any clogged debris.

If this doesn't help clear your clog, or fix the bag full indicator, I'd really like to try and diagnosis this further with you. Please just use the Clarification Request or add a comment and explain what happend after trying these things I mentioned above. I'll be more then happy to try and assist your further. I really hope that this was helpful to you. If you found this helpful, please be kind and rate my repair by clicking the thumbs up icon in the review.

Thank you very much,

Chris J.

Mar 21, 2010 | Bissell 3522 PowerForce Bagged Upright...

1 Answer

I have the Miele cat & dog S5000 vacuum. I have had it about 1 year and lately the suction doesn't seem as strong and the full bag indicater is always full. I have followed instructions in manual but...


Greetings,

I would say that you have a slight clog in the hose or in the power nozzle somewhere. The full bag indicator is just a guage that will indicate full when it feels like it's lost suction. Example: If you were to take the hose and cover it with your hand, you'll notice that bag full indicator will show full.

To check and see where the clog in the vacuum is, remove the wands and floor attachment so you just have the hose on the vacuum cleaner. With just the hose attached, turn the vacuum cleaner on. Does it still show a full bag? If yes, then remove the hose completely from the vacuum cleaner so it's just the canister part by itself and turn on the vacuum again. If the bag full indicator is now showing an empty bag, this means that you have a clog in your hose.

If the bag full indicator displayed an empty bag when you had the hose on the vacuum, but shows a full bag when you have the wands and floor tool attached, this means that you have a clog in the vacuum either in the wands, or the floor attachment.

For removing clogs from the hose, the quickest way is to just purchase a plumbers snake at your local hardware store, and run the snake through the hose until you find the clog. You may also take a high pressure hose and spray it down the hose until the clog is cleared, but if you use a water hose, MAKE SURE the hose is 100% dry before you use it again.

Also that bag full indicator can be adjusted if you are getting a lot of suction power and it still shows full.

I hope that these suggestions helped you diagnosis your Miele canister to figure out why the indicator showed full. If this helped you please rate my repair helpful.

Feel free to contact me if you need further assitance, I'm always happy to help.

Chris J.

Mar 13, 2010 | Vacuums

1 Answer

When you put your hand over suction it shuts off and the bag light goes on it acts like the bag is full but its aq brand new bag


So what's the problem? Stop blocking the suction with your hand! The machine can't tell the difference between a blockage caused by your hand and a blockage caused by a full bag. Just be grateful that you've got a machine with such good protection.

Jan 12, 2010 | Vacuums

3 Answers

With a new bag -after turning vacuum on, it shuts down


This vac is prone to a control valve failure with the exact symptoms you describe. There is a dial valve on top of the machine designed to regulate how full the bag will get. The valve which sits underneath the dial on the vac likely has a broken plunger and will need to be replaced. Take it to an AERUS Electrolux dealer / shop for an experienced tech to work on.

Sep 13, 2009 | Electrolux Epic 6500 Vacuum

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