Try the instructions in this video. Your printer has a similar control panel as those specified in the video.
Click the link below and after it opens go to page 206.
It explains the parts life reset funtion found in the menu screen
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_9440CN_EN_1364.PDF
I’m happy to assist further over the phone at https://www.6ya.com/expert/dan_91204789c5bd4b93
SOURCE: How do I install a
l.- Take the back cover off
2.- Remove two screws
3.- Remove one connector
4.- Pull the fuser unit out
5.- Replace with a new one .
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The submenu only shows 1) Serial No., 2) Page Counter and 3) Parts Life. It does not have the 4) Reset Menu. This is why I couldn't get it to reset from the begining. It's like they intentionally left that menu item off so we could not reset it ourselves.
Press the 3 and 9 keys at the same time and you will see the reset menu. Use the up/down arrows to select the fuser then press OK. Press 1 to reset then OK. "Accepted" should be displayed.
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