Question about Philips GoGear HDD6330 MP3 Player

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Wont come back on!

Hello...I have a philips go gear 30gb mp3 and last night I was listening to it, then all of a sudden on my COMPUTER screen it popped up a box saying if I change my time I would be booted from the game I was playing, BUT my mp3 player was NOT connected to the compter, so I just thought it was a glitch and I closed the box on the computer screen, well then my mp3 finished playing the song I was listening to then it just stopped playing, so I pulled it out of my pocket and noticed the time was jumping back and forth from 9pm to 11pm so I shut it off, and now it wont come back on at all, even when u connect the cord to charge it doesn't recognize it either,,,pls help

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Re: Wont come back on!

What OS are you using?
I know that it is not fully compatible in Vista.
1) Try using an XP machine and plug it in there, in any case, reformat the MP3 player using FAT.

2) Try uninstalling all software for your MP3 player from your PC and reinstalling it.

3) Here is something else you might want to try:
Try doing a soft reset.

  1. Press and hold the Power On/Off key and the Volume + key for a couple of seconds.
  2. Then switch on the GoGear using the Power On/Off key.
This is soft reset, your songs will not be lost.

4) If all else fails, it's time for a factory reset:

  1. Connect the GoGear to the AC adapter and to your computer.
  2. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC.
  3. Select the REPAIR tab on the dialogue box and then click "Repair" to start repairing.

    IMPORTANT: All music & content of your micro jukebox will be erased once the repair function completes. 051028091949_1746.gif 051028091949_1747.gif
  4. When repair is complete a dialogue box will pop up; click "OK" and unplug the GoGear from the computer. 051028091949_1748.gif
  5. Follow all the on-screen instructions to complete the repair.
  6. The Device Manager will close automatically once the success message is displayed. Close all opened applications and then unplug your GoGear.
  7. Once the GoGear is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual.
Hope That Helps!

Posted on Dec 12, 2007

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Re: Wont come back on!

Take the battery out of the player and leave it out overnight. Then on the next day put the battery back in and turn it on. I hope that solves your problem. Good luck!

Posted on Dec 12, 2007

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