Question about Epson RX620 All-In-One InkJet Photo Printer

1 Answer

Paper jam. Epson Printer RX620 Is there anything I can do about clearing a paper jam? The left side want to go through, but not the right.

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  • indeanna Dec 12, 2007

    I have the same problem. My printer prints everything crooked! doesn't matter what kind of paper.

  • NicYa Jan 09, 2008

    Error Message I have is:-
    Paper jam
    Press the color button.
    If the error is not cleared, please clear by hand.

    There is no paper jammed in the printer that I can find. When I press the colour button, just repeats the message, but cannot progress further.
    Any thoughts?


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  • Master
  • 2,985 Answers

In each case it seems that it is a software corruption possibly caused by a windows update.
Do the following.
Switch off the printer.
Go to Start/Printers and Faxes/ click on remove printer.
Go to Control panel add/remove software
Remove ALL Epson modules
go to Start /Run in the filed type REGEDIT
go to Edit/Find in the Field type Epson RX620
Select and delete all entries that turn up
Shut down you Internet connection.
Disable all Anti Virus and Mal-ware protection
Reinstall Epson from disc following the prompts exactly.
Restart the Computer

Posted on Jan 15, 2008

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Related Questions:

1 Answer

I have an epson printer and when I hit print, the paper slides right thru & says paper jam


  • Carefully remove the jammed photo paper. Gently pull the paper up and out of the paper feeder tray.

  • 2

    Reload the paper into the tray. Stack the paper on a flat surface and then carefully slide the paper stack straight into the paper feeder tray---along and aligned with the right side of the tray. Secure the stack in place by sliding the left "edge guide" against the paper stack.

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    Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.

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    Pull the paper from the printer, if the status message reappears and/or the printer doesn't print, and check the paper for folds, buckling and curled edges or corners. Also check the sheets for sticking. If any of your sheets stick or have damage, remove them from your photo paper stack and replace with new sheets. Reload the paper and press "OK" to try again.


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    This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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    I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


    If paper is jammed, a Paper jam message will appear on the control panel display.

    Follow these steps to clear the jam:

    1. Gently pull any jammed paper out of the output tray or sheet feeder.

    2. If the paper is stuck inside, turn off the Epson Stylus CX.

    3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

      alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
    If paper jams inside the Automatic Document Feeder, clear the jam as follows:

    1. Open the Automatic Document Feeder cover and remove any jammed paper.

      pm_paperload_215_er.gif

    2. If necessary, lift the document cover and remove any paper that has jammed inside.

      pm_paperload_216_er.gif

    3. Press OK to clear any messages on the display screen.

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    Stylus CX9400 Photo Printer: paper jammed inside printer...


    If paper is jammed, a Paper jam message will appear on the control panel display.

    Follow these steps to clear the jam:

    1. Gently pull any jammed paper out of the output tray or sheet feeder.

    2. If the paper is stuck inside, turn off the Epson Stylus CX.

    3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

      alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
    If paper jams inside the Automatic Document Feeder, clear the jam as follows:

    1. Open the Automatic Document Feeder cover and remove any jammed paper.

      pm_paperload_215_er.gif

    2. If necessary, lift the document cover and remove any paper that has jammed inside.

      pm_paperload_216_er.gif

    3. Press OK to clear any messages on the display screen.

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    *** I'll be more than happy to help you on that. just a clarification. .maybe its RX620, because there's no rx520.
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    turn off the printer first. lift the scanner, you should see the part where you install the inks, if you're there, check for paper jam or any foreign object, take it out then turn the printer back on. if paper jam is still showing, the printer is already having a hardware failure. i gues this printer is more than a year, if thats the case, it may be out of warranty for epson, bec, theyre warranty is for a year only,
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    Hi,

    try to re open again your machine and look very carefully inside remember even how small the paper it will still cause for a paper jam.

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    thanks,

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    Use flashlight to shine inside of all possible visible areas of printers. Especially to the very right or very left. I'm sure you will find something. Remove it

    If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

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