I just got a Razr V3 - I wanted the personal pics from my old phone - so I forwarded them to my husband - who then forwarded them to me on the new phone.
PROBLEM: Can't open message - or pic. When I try to delete them it says - "Message download will be interrupted. Delete anyway?" When I try to press the yes key - it won't accept it - so I have to hit no - and the file stays in my inbox (so can't open or delete file).
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hi. well the phone you have is limited to what it can download so the buffer exhaustion cannot be fixed. the stuff with your pictures, i need to know exactly what it is saying when you try to put the pictures on the phone.
ATT should have looked to see if the internet service is turned off for that particular phone. If thats the case, you shall not send receive pictures. Thats the only the reason you should not be able to send receive pictures.
Call ATT again and ask them that. Sorry to say you might have got the high school dropout rehab person that day.
connect the phone to the pc using the mobile phone tools software that came with the phone.
after you have install the software and the phone is connected via usb cable to your pc, then once the software has connect to the phone just open the pic folder from the software , the following the steps to load pics from your phone to pc or vica versa
you can try master reset on the phone 000000...that may work if not install the MPT 4.0 version on your pc then transfer them to the pc then to the other phone.
After that and the problem still persist, you would have to reflash the firmware on the phone, not to worry it is not going to delete and msgs or pics you have stored on the phone...it will just upgrade the present firmware on the phone to correct any bugs clicthes you may be having with the phone.