Question about SanDisk Sansa E280 MP3 Player

2 Answers

Refreshing database Hi, my sansa e280 is frozen since last monday, when I turn it on it says refreshing database, also showing a status bar, when the bar is almost finishing the screen dissapear and the blue light of death is on until the battery is completely discharged; I plug it to my pc and it does not recognize it at all. I just tried it in another pc's with the same result.I took out the battery and let the device without the battery for around one day and the problem persist. I tried the solution that you provided to Demir, that is to use the recovery tool, but the program shows me the following error: "sorry, we were unable to recover your Sansa device" Can you suggest me another solution? A third party software? I will take the risk....

Posted by on

  • 2 more comments 
  • faquimcr Dec 16, 2007

    Thank you for you assistance, My Sansa woks again!

    I really appreciate your help!!!

  • Anonymous Feb 03, 2008

    Help me! When I turn on my e280 it says "refreshing database" but the bar only 10% of the bar fills up, it shows me the 'SanDisk' on screen, and then it starts again! It just keeps going until it runs out of battery, even when I'm charging it. It's been like this for 3 days, I'm going insane!



    Help!



    -phobi

  • phobi Feb 03, 2008

    Help me! Whenever I turn on my e280 it says "refreshing database," the status bar fills up like 10% of the way, then it flashes the black 'SanDisk' on screen, and starts over until it runs out of battery! It keeps going even when I'm charging it. It's been 3 days, I'm going insane!



    Help!



    -phobi

  • ramie Feb 17, 2008

    I am have the same problem with my Sansa E280 freezing 3/4 of the way through the "refresh database". I have tried the reset mode and putting the "sansa.fmt" file onto the player, but this also has not resolved my problem. After doing this I unplugged my Sansa from the computer, turned off the hold button and turned on the power. It went directly back into the refresh database where it again stalls 3/4 of the way through. Can you help me??? I am so frustrated. I have already put 6+ hours into trying to resolve this problem and still have the same problem. Thanks

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 155 Answers

Perform recovery mode on the player and connect the player to thec omputer. when it is connected and the player is detected as a removable disk drive namely 16MB Format. Create a file inside the drive named sansa.fmt and that would format the player and remove any corrup files that you may have transferred to the player.Recovery mode is Hold Switched Enabled+Record Button+Menu button.

Posted on Dec 14, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

This worked like the truth! two hours with tech support; nothing. five minutes after reading this; all good. ;) thanks.

Posted on Dec 18, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

My e280 is frosen on Refresh Database. What do I


Mine did that, and I had to reformat. I believe this is how I did it (note, mine is not a Rhapsody type, that one is different in many respects):http://www.sansacommunity.com/forum/thread/11221/How-to-format-an-e200/

Jun 08, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

2 Answers

Sansa E200R gets stuck in refresh when I turn it on


http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Jan 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e280 goes to glitch screen after trying to refresh database


if the bar in the middle of the window has stripes its normal and it will keep doing it no-mater wat you do

Oct 26, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sana e280 frozen screen reads Refresh Database


put the player in recovery mode by placing the hold slide button at the top of the player so that the red showes, held down the record button while turning on the player. upon connecting the USB cable the unit will go into the recover mode. Go to my computer and look for the drive which states "16MB Format" and copy the firmware files into it. Disconecting the cable after the files are copied will cause the player to reload the firmware. The player will restart and then shut off because of the Hold button position. Slide the Hold button back into normal mode and push the menu button to restart. The unit will power up and display the language settings. I went to the settings menu and changed the player USB setting to USC. I then placed the player in recovery mode again and went to the MY Computer again and set window to show hidden files. This allowes windows to see the database drive. I then ran chkdsk on the database drive which found a lot of crossed linked files. This then allowed me to delete all the files in the database. Upon comming out of the recovery mode the unit restarted normaly.
You can get the firmware at this site. http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip

Oct 11, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

(e260R) Refresh Database eternal loop


Turn it on into recovery mode (Hold + Record Button + Power)
Connect to computer (You should detect a 16MB drive)
Make an empty text file inside the 16MB Drive and rename it to "sansa.fmt"
Unplug the Sansa. You should see now a "Formatting..." on the Sansa's screen.
Sansa fixed!

Sep 13, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Cant get songs onto my Sansa e280 player =[


"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.

If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.

If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.

-Tha Mp3 Doctor

Mar 18, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Sansa e200r


my Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Jan 04, 2007 | SanDisk Sansa e200 MP3 Player

Not finding what you are looking for?
SanDisk Sansa E280 MP3 Player Logo

290 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...