Question about SanDisk Sansa E280 MP3 Player

2 Answers

Refreshing database Hi, my sansa e280 is frozen since last monday, when I turn it on it says refreshing database, also showing a status bar, when the bar is almost finishing the screen dissapear and the blue light of death is on until the battery is completely discharged; I plug it to my pc and it does not recognize it at all. I just tried it in another pc's with the same result.I took out the battery and let the device without the battery for around one day and the problem persist. I tried the solution that you provided to Demir, that is to use the recovery tool, but the program shows me the following error: "sorry, we were unable to recover your Sansa device" Can you suggest me another solution? A third party software? I will take the risk....

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  • faquimcr Dec 16, 2007

    Thank you for you assistance, My Sansa woks again!

    I really appreciate your help!!!

  • Anonymous Feb 03, 2008

    Help me! When I turn on my e280 it says "refreshing database" but the bar only 10% of the bar fills up, it shows me the 'SanDisk' on screen, and then it starts again! It just keeps going until it runs out of battery, even when I'm charging it. It's been like this for 3 days, I'm going insane!



    Help!



    -phobi

  • phobi Feb 03, 2008

    Help me! Whenever I turn on my e280 it says "refreshing database," the status bar fills up like 10% of the way, then it flashes the black 'SanDisk' on screen, and starts over until it runs out of battery! It keeps going even when I'm charging it. It's been 3 days, I'm going insane!



    Help!



    -phobi

  • ramie Feb 17, 2008

    I am have the same problem with my Sansa E280 freezing 3/4 of the way through the "refresh database". I have tried the reset mode and putting the "sansa.fmt" file onto the player, but this also has not resolved my problem. After doing this I unplugged my Sansa from the computer, turned off the hold button and turned on the power. It went directly back into the refresh database where it again stalls 3/4 of the way through. Can you help me??? I am so frustrated. I have already put 6+ hours into trying to resolve this problem and still have the same problem. Thanks

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Perform recovery mode on the player and connect the player to thec omputer. when it is connected and the player is detected as a removable disk drive namely 16MB Format. Create a file inside the drive named sansa.fmt and that would format the player and remove any corrup files that you may have transferred to the player.Recovery mode is Hold Switched Enabled+Record Button+Menu button.

Posted on Dec 14, 2007

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This worked like the truth! two hours with tech support; nothing. five minutes after reading this; all good. ;) thanks.

Posted on Dec 18, 2007

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1 Answer

How do I stop my player from refreshing everythime I start it up?


The only way to stop that is to remove the microSD card. The machine has no way of knowing whether you changed cards while it was turned off, and thus has to refresh the database to know what is on it.

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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

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STEP 1 – Reset the device
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