Question about Computers & Internet

2 Answers

Dvd in Dell reads audio cds but not DVDs

I have worked with teh Dell tech support, reloaded drivers, cleared registers,etc.
They want me to reload operating system. The HL-DT-ST DVD+RW GWA 4104B is able to play audio CDs and read data files but cannot see a pre-recorded DVD nor see a blank Sony DVD-R disk. Any ideas? Hate to reload system if the laser is kaput. any other tests?

Posted by on

  • Anonymous Mar 18, 2008

    THE DVD CANT PLAY


  • bobsparks Jun 29, 2008

    samsung cd-rw/dvd -rom burner sm-352f will not read dvd of any kind. windows media player asks for dvd decoder software and it appears i must purchase same. is there a driver rmissing?

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

Easy put the dvd drive into another computer see if you get the same problem

Posted on Dec 12, 2007

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 239 Answers

Have you tried to remove the hardware and then boot up computer, Shut back down and reinstall the DVD drive (hardware) and try that. also you can try cleaning the drive what a good Dvd cleaner you probably did that already. If you haven't try it see if that helps, With a little more info I may be able to help you out if that don't work, Your more than welcome to email me so we figure out what the heck is wrong.

Posted on Dec 12, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a dell inspiron 1525 which plays cds but not dvds. The driver says dvd on it so it SHOULD be dvd capable. What can I do to fix this?


Hi,

First of all check the dvds you're using if they have scratches to isolate if it's a disc issue or not. If done and still not working then you should reinstall the decoding software of your Dell laptop that may be Sonic or PowerDvd if you have the disc for it or you might need to down it from My Dell Downloads, smartsource.dell.com where you might need to register first if you're a new user. If your Dell is still under warranty you should contact tech support for assistance. Also, ask them to remove the lower filter in the registry which is complicated if you're Novice with computer troubleshooting. If drive would still fail reading dvds then they should replace the optical drive with a new one since this may already be a hardware defect. Thanks and have a nice day!

Aug 14, 2010 | Dell Inspiron 1525 Laptop

1 Answer

Dell vostro 1510 refuses to handle DVDs


Many times the drive itself is going bad and will stop recognizing dvds first and then eventually will quit reading cds. That would be my bet. I have replaced dvd drives that were doing the same thing and the problem was solved. If it is under warranty Dell will replace it for free. They may ask you to reload your OS first especially if you are dealing with India, but you can lie and say you already did that.

Aug 09, 2009 | Dell DVD-rom DVD Drive

2 Answers

Windows XP wont read DVDS and resolution sucks.


You will need to restore the original software installation. If your warranty is still in effect you will want to contact Dell for service, this is the best possible opportunity for a complete recovery and a happier outlook

Jul 26, 2009 | Dell (7W036) DVD+RW Burner

3 Answers

Dell vostro 1510 dvd drive problem


update the firmware and or update your dvd drivers

Jul 21, 2009 | Dell DVD-rom DVD Drive

1 Answer

After I reinstalled my pc, the toshiba dvd-rom (sd-c2502) only plays cds, not dvds.


Try re-installing your the driver for your dvd rom. Then try to put different dvds and check if it can read from your drive. If problem remains, I suspected it's your dvd rom is faulty

Jun 02, 2009 | Dell Computers & Internet

1 Answer

My Sony Vaio FR-130 will read cds and will read DVDs that are not copyrighted but will not play dvd's that are copyrighted.


Try reloading the DVD drivers...If you don't have them on cd, you can download drivers from sony website. once you download drivers, reboot comp. see if that works...let me know.

good luck

Apr 10, 2009 | Sony VAIO Notebook

1 Answer

Dell won't acknowledge installed DVD/RW Driver


try running this patch..
http://dell.driversdown.com/dell-drivers-downloads/Roxio-Easy-CD-Creator-5.3.4-Patch-Upgrade_23173.shtml

or try calling Dell Tech. They normally remotely access your system and run a patch and your dvd drive will show up in Sonic/Roxio

Nov 22, 2008 | Dell 16X DVD±RW Serial ATA Internal Drive...

1 Answer

DVD drive reads DVDs but not CDs


DVD drive reads DVDs but not CDs

Sep 28, 2008 | Computers & Internet

1 Answer

Dvd rw


Is this drive new, or new to you and has it worked before on your system with DVD's. Has your System been reloaded lately or been recovered from a System Crash? What Operating system is on your computer? Are the DVD's Blank, Movies or Software???
The drive is in your computer? What Brand? any Idea?
How long since you put a cleaning disc through the Drive?
Answer these Questions and maybe we can help... C

May 24, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

360 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...