Now if I use the cell phone to answer (connect) then the H500 works fine but the button I tap to answer does not let me receive the call. If I need to take battery out and then put back in, let me know how...
I had the same issue until I realized that I was touching the button twice,- first answering the incoming call, then immediately hanging up!
When you first tap the button there is a slight delay and the incoming call seems to be still ringing but you've really already "answered" it. Just tap once, be patient a couple of seconds and say"Hello". Your caller will be there!
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Bluetooth device doesn't answer incomming call when button is tapped.
Tapping the answer button does not answer the phone.
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