Question about Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Certain faxes won't come through

Re: a new 1270e, I can receive all faxes from other machines except one. That machine has no trouble sending to any but mine. When getting a call from the problem machine, the dial on my fax says, "Ext phone in use," for about 30 seconds and then it hangs up. I have an answering device set up with the machine.


Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers

I have heard of machines having a compatibility issue with other machines. I would call brother or a brother dealer, first find out what the other machine is. it is likely not recognizing the handshake signal.

Posted on Jan 08, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have brother all in one 420cn. Can send fax but cant recive fax

There are no digital fax machines. You need an analog phone line for your machine to work reliably.

Feb 25, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

I can send a fax but machine will not receive a fax

It sounds like your fax is set to MANUAL MODE, scroll through the menus and set it to AUTOMATIC or AUTO RECEIVE..

Dec 08, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Fax will only send and not receive

Call your fax machine from a regular phone and listen for fax tones. Sender may be dialing the wrong number. Is your phone line DSL?

Sep 05, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

How can I change the print quality of faxes received on my Brother IntelliFAX-1270e machine. Paula

You normally can't control the print quality of what you receive. You might try a new toner cartridge.

Aug 14, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Brother Intellifax 1270 Plain Paper Facsimile

I called customer service and they helped me. It works now. Thank you for your help.

Jul 11, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Can receive fax but can't send

We figured the machine was old and replaced it last night. We didn't get the information we needed soooo.. we did what we had to since we rely so heavily on our fax machine.
Sorry, but this time we didn't order another one of the Brother Intell's.

Feb 21, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Distorted fax

sounds like the laser is bad, is it new or a used fax?

Nov 26, 2007 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Brother Intellifax 1270e

Make sure ribbon is installed correctly. Also check inside the tray area to see if the rubber roller and or the rubber separator pad is dislodged. Obviously not worth repairing unless under warranty.

Jul 09, 2007 | Brother IntelliFAX 1270E Plain Paper Fax

Not finding what you are looking for?
Brother IntelliFAX 1270E Plain Paper Fax Logo

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides