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Puk code i have locked my phone by putting the wrong pin in three times but i dont know the puk number

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You must take cell phone back to shop, there they will scan your cell phone and insert the code. they will also ask you to enter a new code.

Posted on Dec 12, 2007


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Posted on Jan 02, 2017


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Puknumber wrong on back of my phone

You are confused Mona. The number on the back of your phone is an IMEI number, it is the identification number of your phone. A PUK Code is something completely different and is a lock put on the phone by the carrier for a number of reasons, number 1 is the phone has been reported stolen, number 2 is default of payment, number 3 is someone trying the consumer access code put on by the owner more that 3 times. Only the cellular carrier of that phone can give you the PUK Code.

This explains in full.

Tip & How-To about Cell Phones
Your phone is asking for a PUK code? Is your phone asking for a PUK code. PUK = Personal Unlocking Key. Personal Unblocking Key, or PIN Unblocking Key.

This can only come from your cellphone carrier and usually the company that still owns the phone under the agreement. Sometimes it is because you have put another SIM card in it, and they own the phone and need you to use them as carrier to get the price of the phone back, or you are in default of payment, or on a Pay as You Go plan, it is over expired. I can also happen if you have entered the unlock code wrongly three times. This often happens when a phone is stolen or lost and has been found by or sold to someone else who then try and use the phone.
A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in 3GPP mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
Most mobile telephones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is requested to enter a 4-8 digit PIN enabling the phone's non-emergency calling functions. If the wrong PIN is typed in more than three times, either the SIM card, the device, or both become locked. They can be returned to their original unlocked state by entering a PUC, provided by the service operator after verification. If the wrong PUC is entered ten times in a row, the device will become permanently blocked and unrecoverable, requiring a new SIM card. Cellular phone users are therefore advised by most providers to keep their PUC written down in a safe place separate from the device.
The PUC (PUK) is a SIM-specific code assigned and provided by the service provider.
Once you enter the PUK code, you must set a PIN. The PUK and PUK2 are used to unlock the PIN and PIN2 codes respectively if your SIM card is blocked
From Bell
The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal identification number (PIN) for your SIM card. For added security, the PUK is unique to your SIM card.
If your PIN code is active and you enter it incorrectly three times, your SIM card will be blocked. You won't be able to use your phone, except for emergency calls. You must enter your PUK into your phone to unblock the SIM card.
If your SIM card becomes blocked, Contact us to get your PUK. You may be able to do it from the website or your cellular provider. This is from Orange - T-Mobile in the UK.

Your phone can become blocked in a number of ways - one of them is if you enter your SIM card PIN number incorrectly three times in a row.
To unblock your SIM card, you will need to use something called a PUK (Personal Unblocking Key).
Remember that unblocking is different to unlocking. Read more information on unlocking your device.

How to get a PUK code

The quickest way to get a PUK code is online using My Account. We'll show you this information whenever you need it.
  1. Register or log in to My Account.
  2. Select Help & Support from the main menu options on your account homepage.
  3. Select Get your PUK code.
  4. Then select Get PUK1 code.
  5. Once you have your PUK code, enter this into your phone to unblock your SIM.
Please enter your PUK code carefully - if you enter the wrong PUK code 10 times, you will permanently block your SIM card and we'll need to send you a new one.
Personal identification number

Subscriber identity module


So your phone asks for PUK Code and you ask if there is another way

Mar 28, 2017 | Computers & Internet

1 Answer

My nephew entered a code on my phone, so now it's locked, he dont remember the number. how do I unlock my samsung phone

If you enter a wrong PIN code too many times, usually three, your SIM will lock itself. This protects you from someone using your personal information or making calls if your cell phone is lost or stolen. You may see "PIN blocked" or Enter PUK code" on your cell phone display. The PUK code stands for PIN Unblocking Key. In the U.S., the PUK code is rarely provided when you get your subscription.

If you do not have your PUK code, contact the Customer Care customer again. Give them your phone number and once they are sure it is really you, they will give you the PUK code.
You will then be asked to set a new PIN code. Once you have your PUK be sure to keep it in a safe place

Jun 14, 2012 | LG Cell Phones

1 Answer

Have put in a 000000 code to unlock puck lock and it is now asking to reset pin but when i put a number in and confirm it, it rejects it and wants the puk again, help, sony erricson cybershot not sure what...

this is not a phone set problem PIN and PUK was actually lock of service provider. meanwhile 3 wrong attemp of PIN be a reason of asking PUK code/ dont be smart and try a random numbers as 10 attempt of wrong PUK code will dead your SIM permanently. contact your service provider and as for PUK code.

please dont forget to vote if it help you

Jul 30, 2011 | Sony Ericsson K750i Cellular Phone

1 Answer

I locked my phone and it wants the PUK code but i dont know it.

Finding a PUK (Personal Unblocking Key) number is not tough job. To find a PUK code all you have to do is call up on the customer care number and ask them to help you with the issue. Before they provide you the PUK code, they will ask you several questions. You need to give them the appropriate information. Customer care of your service provider are the only source from which can give you the PUK code.

At the time when you enter a wrong pin number three times. The phone asks you for a PUK number. The PUK code is generally eight digit number This PUK number is an unlocking code which helps you to unlock the phone and use it. If you enter a wrong PUK number 10 times than you simcard gets rejected. Then you will have to but a new simcard. It might happen that your phone might ask you for PUK2 after you enter your PUK number. i hope this helps.

Dec 06, 2010 | Cell Phones

1 Answer

I locked up my cell phone and i dont remmber putting in a pin code ho do i unlock it

just made that pin code to block by pressing three times wrong pin code . Then the phone will ask you puk code. This puk code will come with network provider,. So you can call to network provider customer care serice and give sim card number they will give you puk code,. By using that you can activate your phone... Hope you will succeed

Dec 07, 2009 | Cell Phones

2 Answers

Need PUK code

Phone your network operator, they will give you the PUK

You are being asked to enter a PUK code because you put your phones PIN number in wrong three times

Apr 16, 2009 | Orange SPV C500 Pocket PC

1 Answer

I have a sony ericssion w200i mobile. And i want

PIN code is SIM's code. Atfirst block the puk by putting wrong code three times. Then collect the puk & new PIN code from your service provider.

enJoy-By DIP'S

Mar 06, 2009 | Sony Ericsson W200i Cellular Phone

4 Answers

Puk code

You will need to contact your service provider along with your mobile and your connection reciept to recieve the PUK code.


Jun 17, 2008 | Nokia 1600 Cellular Phone

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