Question about Canon PIXMA MP160 All-In-One InkJet Printer

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Error message: Service error 5100 on my new Canon MP160 Printer

I have a brand new Canon PIXMA and i have downloaded all of the software as it told me to in the directions that came with the pc.... but when i got to print something i get an error message that pops up and says service error 5100. can anyone help me with this? I have also started to get the Service 5100 message frequently and it tells me to Restart my printer. Can anyone explain this to me?

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  • pntblnk Dec 15, 2007

    I'm getting the same problem, its the first time I've ever seen this, I just received the printer a month ago too because I sent it in for repairs. I've tried changing the usb ports, turned of and on, disconnect power then turn on again, nothing works, please help if you have a solution.

  • Anonymous Dec 29, 2007

    i just bought two of these. the only thing that stops the blinking of the light is if i take the cartriges out so i keep thinking they are not installed correctly. however, i can't get them to click in correct.

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GET YOUR SOLUTION DIRECTLY FROM CANON. VISIT

www.canon.com/printer/prob3178hgu8/solution

Error message: Service error 5100 on my new Canon  - 3851267.jpg


1111

Posted on Dec 15, 2008

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SOURCE: Error message: Service error 5100 on my new Canon MP160 Printer

Error Code.........Description
5000 ...................Home position error
5100 ...................Carriage control error
5200 ...................Head temperature sensor error
5400 ...................Printer temperature sensor error
5600 ...................No cartridge error
5C00 ...................Purging operation error
5200 ...................Scanner cartridge error

As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
good luck (^_^)

Posted on Jan 13, 2009

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has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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hi,
CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

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1 Answer

Error message: Service error 5100 on my new Canon MP160 Printer


no prob try -- As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

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You can try to clean out the printer check to see if there is any paper jammed in it somewhere
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has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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http://www.canon.com/printer/prob676ijt65/solution

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