Question about Dell 5110cn Laser Printer

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Error message CRUM ID 093-693

Please help with diagnosis of following error for Dell 5110CN CRUM ID -093-693

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  • welshi Dec 12, 2007

    please help with above error

  • Anonymous May 19, 2008

    I solved this problem when I realized I was using the wrong parts. My Dell 5110cn does not like 5100cn parts.....

  • rhea_walter Mar 10, 2009

    Same error. I have 2 full sets of toner cartridges, spare drum and fuser, from the 5100CN, replacements that I purchased a few months ago. Then printer replaced via lease replacement w/ 5110CN. Now I have a small fortune in spares that are useless??? I modified (snip-snip) the cartridges to install in the printer, but the 093-693 error is the mystery now.

  • Anonymous Mar 29, 2014

    xerox cm205b CRUM ID 093-961

  • Anonymous Mar 29, 2014




1 Answer

Please help with diagnosis of following error for Dell 5110CN CRUM ID -093-665
I tried everyting. I took the imaging drum out and poot it in, and notihng. This imaging drum worded before OK.


Posted on Mar 16, 2008


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Message on my dell 3110cn printer 016-700

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Crum id 093-960 what does itmean

This is happening with my XEROX workcentre 6015B. The error message says: ID de CRUM 093-960 Restaurar cartucho amarelo (replace yellow cartridge, which I've done)

Feb 14, 2012 | Dell 5110cn Laser Printer

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We have an error message CRUM 009-367 and we are unable to figure out what is wrong with it on our Dell 3110cn. Thanks

009-367:The Yellow (Y) Toner Cartridge CRUM Data error is detected.

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.

  2. Verify that the toner installed is Dell toner

  1. Cycle power on the printer again.

  2. If the error persists, replace the desired toner cartridge.
    • If the desired toner cartridge has already been replaced, replace the Toner Dispenser CRUM.
    • If the Toner Dispenser CRUM has already been replaced, replace the Printer.

Mar 07, 2011 | Dell 3110cn Laser Printer

1 Answer

I am getting a 016-310 error message on a dell 5110cn, I have powered the printer on holding the menu button and I receive a new error 003-342. Is there a fix for this?

Hit the "MENU" button, Scroll down to "Tray Settings", hit the center button "Paper type" will display, hit the center button again "MPF" will display, hit the center button again scroll to "Plain 1" then hit center button again.

Dec 30, 2010 | Dell 5110cn Laser Printer

1 Answer

Dell 5110cn, says change magenta toner, crum 093-961. canged toner. still has same display

Your Toner Dispenser TF123 could be bad. It is probably not reading the chip on the Toner.
Or possibly you are using the wrong toner. Dell 5100 or Xerox 6300 looks similar and might fit. Also, if you are using 3rd party toner, check that they have caused your problem.

Item, Inc.

Aug 24, 2010 | Dell 5110cn Laser Printer

1 Answer

Error Message: Insert Magenta Cartridge I've replaced the cartridge but still can not get rid of the error message and the printer will not print. Help!

Sorry cant help but i have just got one of these from a friend and it says replace cyan which i have done with original product but message wont go away and it wont print help required also

Aug 04, 2010 | Dell 5110cn Laser Printer

1 Answer

I have been experiencing the error: 016-337 - reseat mpc for my Dell 5110cn printer. What's wrong?

You will need to replace the following parts.Multi Protocol Card and the Network Controller Card.No need to call tech support.Its a problem i have encountered with these printers.The Network controller card cost about $149.00 and the multi protocol cost about
$99.00 .Here are the part numbers JG348 ,NR642 .
Good luck

May 15, 2010 | Dell 5110cn Laser Printer

1 Answer

DELL 5110CN 093-426? What error is this?

093-426 is a "black toner replace soon" error message. first make sure that you're using a dell-branded toner cartridge (you can order online here: & you can try reseating the black toner cartridge.

Jul 13, 2009 | Dell 5110cn Laser Printer

1 Answer

Dell 5110 004-310 reset printer error

This may not solve your problem but it did mine when I got the "reseat cartridge" error. I had inadvertently ordered the cartridge for the 5100cn, which looks exactly the same as the 5110cn and actually fits if you order the generic version (the Dell 5100cn cartridge looks like the 5110cn but doesn't quite fit).

So, first make sure that you ordered the 5110cn cartridge. (And if you need two opened 5100cn cartridges, I've got them up on ebay :( !!!!)

Jan 23, 2009 | Dell 5110cn Laser Printer

1 Answer

Please help with diagnosis of following error for Dell 5110CN CRUM ID -093-693

crum has happened to me when using the wrong toner cart or using a non-Dell cart. If that is the case, replace the chip from the old Dell cart into the new non-Dell - easy to do by prying the small circular top off. You'll probably need to switch to non-Dell toner on the printer - go through menu to find it and your toner usage software will be disabled - that's life.

I also had this happen with real Dell toner cart and I did the same thing to rectify.

Mar 16, 2008 | Dell 5110cn Laser Printer

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