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Problems registering BT Diverse 4000 SMS Handset

I currently have the BT Diverse 4016 Base and one other Handset which registered no problem - I recently bough a second hand Handset off EBAY which refuses to register - what am I doing wrong ? The previous owner of the handset said it worked with them and it looks to have charged okay.

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SOURCE: BT Studio 3500, Base station,

eventually contacted the BT team via telephone and apparently this is a common problem when using BT products with Talktalk & Virgin. To overcome this in the majority of cases, dial 1571 and connect to your voicemail, listen to the options and finally delete all messages. Hope this can be added to your list of solutions.

Posted on Sep 19, 2008

  • 1 Answer

SOURCE: BT Diverse Classic 3000 Telephone Handset Registration

To register new handset:
1. press and hold down the PAGE button for about 10 seconds until you hear a tone
1. press the SET button
2. press the INT button
3. press the * button - the base station numbers should now be displayed (1, 2, 3, 4 )
4. enter the number of the base station you want to register to
5. press the OK button, it's got two arrows on it, and enter the base station 4-digit pin number (Unless you changed this at some point it should be 0000), and press the OK button again

Posted on Nov 03, 2008

  • 1 Answer

SOURCE: adding handset to Panasonic KX-TGA542M phone. ? how to ?

I ordered a new kx-tg560m handset for my kx-tg5632 base unit, but the enclosed instructions for registering it with the base unit were wrong. Fortunately, I found the old quick setup guide in my files.

If you do not have the same base unit and handset, go to the URL:

1. On the handset, press [MENU], then press [0][0]. The handset displays "Refer to manual to prepare base. Then press OK->"
2. On the base unit, press [SELECT] until the desired extension number [H1, H2, H3, or H4] is displayed on the base unit, then press and hold [CALL] until the CHARGE indicator flashes.
3. On the handset, press the [OK] softkey.

When the handset is off and sitting in the charger, the handset's extension is displayed in the upper right corner.

Posted on Nov 22, 2008

  • 28 Answers

SOURCE: register handset GE DECT 6.0 27918 (Lost Manual) Online Manual

Posted on Apr 12, 2009

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SOURCE: bt graphite handset states out of range but is on base


the manaul states that by resetting the phone should solve this. In my case removing the batteries from the handset for a couple of seconds seemed to work just fine.


Posted on Jun 07, 2009

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SOURCE: handsets do not register

Press the END button to exit or erase the message. Press Menu/Select. Scroll uo or down to find Register Base. Select the option, select it and put the handset in the charging cradle of the base. A confirmation beep will sound.

Posted on Jan 12, 2010

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Have acquired an additional handset with charger. The screen flahes a 'Please register' message. How do I do this?

Assuming you do not have 5 handsets already, make sure that the new handset is fully charged. Carry it over to the base and press Find on the base unit. (This sends out a signal to the handset.) On the handset, press Menu and use the Up arrow to go to the line marked Settings. Press Menu to access this sub-menu. The line H/Settings should be highlighted. If it isn't highlighted, use the Up/Down arrows to navigate to this line. Press Menu to access this menu. Use the Up/Down arrows to navigate to the line Register. Press Menu again. Use the Up/Down arrows to select the base to which you want the handset to be registered. Press Menu again to confirm that base registration. Enter the system PIN for this base; the initial PIN is mentioned in the manual on page 35 and on page 54. Wait for the handset to indicate that it has been registered; it will say Registering until the process is finished. If you take too long to do the steps at the handset, the signal will stop and you will need to start over.

If you already have 5 handsets, you will need to de-register one of them. If the registration process does not properly occur and the issue wasn't taking too long, either the base or the handset is not communicating properly. If other handsets work, I'd suspect that the new handset is faulty.

BT Systems has the manual on the Freestyle 750 product site: . The direct link to the manual is . The procedure to register the handset is on pages 53-54 of the manual.

I hope this helps.

Cindy Wells

Nov 02, 2015 | BT Freestyle 750 Digital Cordless Handsets

2 Answers

Can not get the second handset to register to the base

This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck

Jan 01, 2008 | EnGenius SN 920 Ultra Cordless Phone

2 Answers

I have a siemens 4000 handset and I like to register it to a ssiemens 4215 base. Is that posible? Please help.

Yes. All DECT compatible handsets will register to a DECT compatible base unit.
If you have the manual for either phone, just follow the instructions.
If you dont, some manufacturers do have some odd quirks to the registration process, but most follow the following.
Look on the bottom of the base unit - there should be a 4 digit number somewhere. There will probably be lots of other longer numbers and bar codes also, but these are unrelated.
The base unit needs to be put in to registartion mode - usually done by either switching it off, waiting about 30 seconds, and then switching it on. Or, press and hold the base unit's page / find handset key. NB. the base unit stays in registartioon mode for about a minute, so if you dont complete the handset steps before this time, you have to start again.
Somewhere in the handsets menu will be a register handset option. On selecting this it will then ask for the 4 digit number above. Enter this, and after a short wait, the handset will be registered. Remember, this has to be done before the base unit times out.
Also note; base units can only register 4 or 5 handsets (depends on manufacturer), so if you've already got this number, you'll have to de-register one of the others first.

Sep 29, 2009 | Siemens Gigaset 4000 Phone

2 Answers


The "END" and "#" key combination can be used for several purposes:

1) If wanting to use an ALREADY REGISTERED HANDSET on an alternate base, and if if the INITIAL BASE isn't available to deregister the handset:

1a) Press "END" + "#" until it for 5+ seconds (wait for it to beep)
1b) Choose the "Base Unavailable" option
1c) That'll deregister the CURRENT HANDSET so that it can be re-registered on ANY base.

2) If a BASE has a handset registered to it which you no longer want registered but the registered handset is missing or broken:

2a) Grab another WORKING handset which is properly REGISTERED to the BASE in question
2b) Press and hold the "END" + "#" key for 5+ seconds (wait for it to beep)
2c) Choose the "Deregister HS" menu option
2d) Pick the REGISTERED HANDSET # to de-register. (Every other registered handset EXCEPT THE ONE YOU'RE ON will appear in the list!)

May 08, 2009 | Uniden TRU8866 Cordless Phone

1 Answer

BT XD5500 manual

BT Freelance XD 5500

Resetting the base & handset/s on a BT Freelance XD5500:

Hold the Find button on the base unit until you get a double beep then
tap the Find button 7 times.
On the handset:
remove a battery
hold the menu key and refit the battery
screen says SW VERSION
press up arrow key until screen shows REGISTER CLEAR
press menu
press menu again and wait for OK to appear
remove a battery and refit

Registering the XD5500 handset.
Then register the handset to the base as follows:
Hold Find button on base unit until you get two beeps
On handset:
Press menu
Scroll to register
Press menu
Scroll to Register Base
Press menu
Press 1
When it says PIN ? Enter 0 0 0 0 (four zeros) and press menu.

If you have more than one handset then repeat registering the handset to the base for each subsequent handset/phone.

If this procedure fails to solve the issue, then you have a unit with a
fault and if it is less than a year since purchase the retailer should
change it for you.

Aug 03, 2008 | Phones

1 Answer

Problem Siemens Gigaset 4000 and 4200

If you had a storm, and the only handset that works shows line in use, then your base has gone bad and needs repair. The reason the phones are flashing base 1 or something to that effect is because they don't see the base anymore, which typically means no phones will see your base, so its odd that one phone is actually seeing the base. Either way, you can try re-registering the phones to the base, but if you get the line in use after they register (if they will register), then your base is bad. If they won't register, your base is bad. For additional assistance you can go to

Jun 15, 2008 | Phones

1 Answer

BT Diverse Classic 3000 Telephone Handset Registration

To register new handset:
1. press and hold down the PAGE button for about 10 seconds until you hear a tone
1. press the SET button
2. press the INT button
3. press the * button - the base station numbers should now be displayed (1, 2, 3, 4 )
4. enter the number of the base station you want to register to
5. press the OK button, it's got two arrows on it, and enter the base station 4-digit pin number (Unless you changed this at some point it should be 0000), and press the OK button again

Jan 04, 2008 | Phones

1 Answer

Bt freestyle 210

I have found a free link to the user guide for you on the BT site, it is a very comprehensive guide and there is a BT helpline number if you are still having problems

Dec 21, 2007 | British Telecom Synergy 2110 Cordless...

4 Answers

BT Freestyle 2200 I am having problems obtaining a dialing tone on both of my handsets. When I press the green button for a line out it just beeps 3 times and cuts off. There is charge in both the...

hi just want to help others as desciption aint complete above

Registering a BT Freestyle 2200 handset
1. If there is a handset in the base remove it whilst you are registering the new handset.
2. Press and hold the PAGE button on the base for about 10 seconds until you hear a beep and the In Use light starts flashing.
3. On the handset to be registered, press and hold redial & CALLSd buttons together until display shows 65-.
4. Enter the base number. If this is a new handset then the base number is 1, the display shows 65-1 then PIN. which is normally 0000
5. Enter and registration starts. When the handset beeps and returns to standby registration is complete.

Nov 08, 2006 | British Telecom Freestyle 2200 Trio...

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