Question about HP Deskjet 5940 Photo InkJet Printer
Clicking service tab results in error message can not load "help
with printer lights" suggests reinstalling driver program.
nice ideal but does not work..
It's suggested to un-install the software & reinstall. Follow these instructions. Some files are corrupt & need to be re-installed.
Disconnect the USB cable from the printer only.
Insert the printer CD.
When prompted, click Remove and wait for the software to un-install.
Click, Finish to complete the un-install process.
Click, Yes when prompted to restart Windows.
Windows needs to be restarted for the changes to take effect.
Wait for system to fully finish loading.
Do not plug in the USB cable until instructed to do so.
Load the HP printer CD. Follow CD's instruction for install.
When completed re-start the system even if the software
has not instructed you to.
Check if the service tab function?
Please post back if the has failed!
& please vote...
Posted on Feb 25, 2008
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