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Check the headphone connector for lint.
Restart your phone.
Is there sound from the external speaker without headphones plugged in?
Is your phone playing sound through the external speaker with the headphones plugged in, or is there no sound at all?
Do you have any third party apps such as SoundAbout installed on your Samsung Galaxy S5?
Hey there, As you say you have tried with different earphones, it sounds like the problem is with the socket. If it's under warranty, you can get it replaced. If not, it could work if the socket is replaced. You can get it done at some local electronic shop
I had this very same thing happen to me yesterday after listening to music with my headphones. After unplugging them, the speaker would no longer work nor the speakerphone.
After trying many things without success, I was finally able to resolve this by plugging back in the headphone cable and pushing the jack around a little bit to the side until I could hear sound.
I did this while trying to place an MP3 just to make it easier. So far this has worked fine. But now I am reluctant to use the headphones any more.
I know your post was several months ago so this may or may not be helpful.
This appears to be common with the 6515. You will either have to get your headphone jack replaced, or you can try what finally worked for me. Insert and remove your headphone jack as many times as necessary to get the internal connector in the jack to work properly.
It took me about a dozen tries, doing it both fast and slowly.
In the socket where you plug in the external earphone are bending contacts, which also switch of the speaker when you are using an earphone. Try either putting in the jack and wobbling and twisting it, or tapping the corner with your knuckle.
IN EITHER CASE - BE GENTLE
That will knock of the dirt and the switch will work again
I had this same problem. The headphone jack is coming loose from the main board. Instead of getting repaired I purchased some bluetooth compatible headphones. DON'T get the ones made for the ipaq by HP. Lots of breakage issues (including the one I purchased).
Do you usually use the handsfree ear piece? Try pluggin in the handsfree ear piece and see if you can hear something. The 6515 has a known issue with the system where by the phone thinks its in handsfree ear piece mode when there isnt a ear piece plugin. Try pluging and unpluggin the ear piece until it works
Try taking out battery and plug in power. If it works, battery is faulty. If not, Try taking out your hard disk plug in power, if it works, hard disk is faulty. If not, Try taking out memory card, if there's a sound, memory card faulty. If no sound, it's your motherboard that is causing the error.
Note: If machine is under warranty no need to pay for the repairs.