Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Refresh Database When I turn on my sansa it says to "Refresh the database". What does that mean??

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Re: Refresh Database

I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Posted on Jan 25, 2008

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Re: Refresh Database

I have the same problem and can not figure it out!!! how do I refresh database??!!!grrrrrr

Need help as well.


Posted on Dec 26, 2007

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1 Answer

"Refresh Database" never ends!

If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.

-Tha Mp3 Doctor

Mar 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa at refresh database

This is from the Sansa Website at

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

(e260R) Refresh Database eternal loop

Turn it on into recovery mode (Hold + Record Button + Power)
Connect to computer (You should detect a 16MB drive)
Make an empty text file inside the 16MB Drive and rename it to "sansa.fmt"
Unplug the Sansa. You should see now a "Formatting..." on the Sansa's screen.
Sansa fixed!

Sep 13, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 shows refresh database fail

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Apr 10, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Refresh database?Need Serious HELP!

Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database on screen

how do you put on recovery mode?

Dec 01, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Very weird...

'Refresh Database' doesn't mean everything is erased. It only means it's writing the progress that you made, onto the computer. It stays on 'Refresh Database' for about maybe 5-10 minutes. It refreshes its database every time you disconnect your MP3 player from the computer. What it does when you disconnect it from the computer is it saves any unsaved changes made to it and overwrites the memory or data.

Oct 28, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

How do you refresh database?

This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.

Feb 02, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database looping

This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

Aug 11, 2006 | SanDisk Sansa e250 MP3 Player

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