Question about Jensen VM9510 Car DVD Player

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Jensen nvx225 navigator and can't get it to work

I touch the screen and nothing happens

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  • Pat West Jan 18, 2008

    I have a Jensen Navigator system, Model # NVX230W, and it was working beautifully and then WHAM! the screen froze and it won't budge. Tried the reset button, Nothing. Tried finding info in the User's Guide (Troubleshooting) and again NOTHING!

  • nicholasffg Oct 23, 2008

    I am having the same problem with my NVX230W GPS. The Jensen screen comes up and that is about it. I have tried resetting with no luck. Also, the power on/off button does not work.

  • smoothcat007 May 11, 2010

    my jensen nvx430bt is frozen on settings/buetooth/multimedia-help-where is battery?



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I just recieved mine as a Christmas Gift. I am having EXACTLY the same problem. I, also, have tried the reset button that is located in the back of the unit. I'll have to get back to you when/if there is a resolution.

Posted on Feb 02, 2008


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My Jensen nvx225 its frozen The Jensen screen comes up and that is about it. I have tried resetting with no luck. Also, the power on/off button does not work

You are in a protectr mode. This stereo will do this in order to save itself from damage when it picks up that there is something wrong. Most likly it is a simple bad speaker, or a bad ground. Unhook your negative battery cable then check stero connections in back, fuses, and then all your speakers.

Apr 17, 2011 | 2000 Chevrolet Cavalier

2 Answers

Vm9512 touch screen stop working just like that

The backlight has gone bad. I have seen this exact problem in SEVERAL other Jensen units.. The backlight might last 5 years, or in extreme cases, maybe 15 minutes.. I have also seen them bad out of the box.

Dec 19, 2008 | Jensen VM9510 Car DVD Player

2 Answers

Update for GPS

No you have to go to the website. If you are wanting to update the maps there will probably be a charge. But the software and firmware is usually free. Hope this helps.

Nov 17, 2008 | GPS

1 Answer

Jensen vm 9412

If you have already done a recalibration on it, and it's still not working, I'm thinking the touch interface is hosed a little more than you can handle on your own - it may have to be sent out to be repaired. It seems like that right-side portion of the touch panel is just plain worn out. I don't really know of any other way to try and bring it back - you might contact a Jensen dealer and ask if there are any product recalls for such defects though - if this has happened on a large number of the head units, they may issue a recall or at least partial reimbursement for the cost of repair. At this point though, a service dealer will be your best bet.

Aug 01, 2008 | Jensen's VM9312 Car DVD Player

1 Answer

Screen & stylist

It is probably because either your not holding the stylis at the right angle or because under neath the screen their is asenser like thing that notifys you touching the screen maybe that senser isn't should get it checked.GOOD LUCK!!!!!!!!!!

May 23, 2008 | Nintendo DS Lite Console

3 Answers

SD card

Not a solution I'm afraid, but an observation. I tried a 4Gb card to no avail. Formatted it with:FAT, FAT32 and NTFS and it still was not visible. My feeling is it will not read larger cards, perhaps topping out at 1 or 2Gb as I am currently using a 256Mb card with no problems.

Just an FYI.

Good Luck,


Mar 26, 2008 | Audiovox NVX225 Car GPS Receiver

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