Question about Disney DT1350-P 13" TV

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Rear cable connector.

TV is less than a year old and the cable connector has broken off. I contacted the electronics department with the number on the back and was advised by mail that they no longer carry this part. How can a product that is less then one year old have obsolete parts!!! Can someone help with this please?

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  • nonna b Dec 21, 2007

    Thank you for your assistance. I have tried what you have suggested and everyone I contacted has refused to help me fix the problem. They told me that they do not carry the parts and if they try to fix the problem it may effect the tuner..They also came up with a figure amount which will cost me more than to buying a new television. My child is extremely upset. Each night she cries because for the last year our bed time routine is she is allowed to watch one program of course from the disney channel. How disappointing for a 6yr old. Can anyone tell me how to get in touch with the Disney Corporation ?

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If you can find a local (experienced) tech have them look at it. If the cable connector is a part of the tuner, you may have a problem as the tuner may need replaced (although I have had success repairing tuners with this problem).
However, it may be that the outside connector is attached to an internal cable, then to the tuner/rf modulator. If that is the case, many of these connectors are interchangable and the repair should not be too expensive.

The key is to find a tech that has your best interest in mind.

Hope this helps...

Posted on Dec 12, 2007

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Posted on Jan 02, 2017

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