Question about HP Photosmart 3310 Printer

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Oxc18a0307 error oxc18a0307 is error says ink system has failed

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  • sr76 Mar 23, 2008

    Hi, have tried the your solution, but it hasnt solved the problem. Have also tried other solutions - mainly holding ok, cancel, colour b&w. Some times they work, most times they dont. The only solution I have found is to decide not to print what I need to that day and leave it a few days. Then one or the other solutions might work. The problem resolves eventually, but the next time I want to print I have to repeat the whole process.

    HP were no help - other than telling me it needed fixing. Is there a more permanent solution? And if I take it somewhere to get 'fixed' am I going to get the same problem again in a few months?

    Thanks

  • damiand Mar 24, 2008

    I treid reseting and not resolved, may need to service?? what should I do??

  • Anonymous May 27, 2008

    Same error...I put in a replacement ink cartridge that is a refillable one from 123INK....will ask them next

    Printer is Photosmart C6180

  • Anonymous Sep 08, 2008

    i can not print any document, I keep recievining the massage error Oxc 18a0307 although i replaced a new cartage to the printer and i'm sure i place them correctly.

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Software for ink system failure photosmart d7300

Posted on Oct 27, 2008

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I had a similar problem of a senseless printer error code with similar useless help from HP for one of my client's HP Photosmart 7510. I also could not find any other relevant help online. But, while searching, I did notice a suggestion to clean the contacts. When I removed the ink cartridge carrier, I noticed a large build-up of ink around the nozzles. Cleaning out the carrier did the trick for me. It couldn't hurt to give it a try.

Follow the steps below if you need them. And, please click "Yes" below if this has helped you at all.

Remove the carrier: Open the printer to access the ink cartridges. Slide out the ink cartridge carrier if it is parked. Remove all of the cartridges. Then flip the lever to the right of the carrier. Grasp the carrier using your thumb on one side and index/middle finger on the right, both near the top, and pull straight upward. Careful, yours may be more full of ink than my client's was.

Clean the carrier: Wash the carrier in a sink with warm/hot water at various angles until all noticeable ink is cleared away. Briefly wash water directly into the carrier's induction screens which contact the sponges of the ink cartridges. This may help a little to flush any ink from the nozzles which might have dried in them while the printer was inoperable.

Remove most of the water: Shake the carrier downward (only while upright) and tip the carrier forward and side ways. But, be careful since some ink will still be contained in the carrier's ink channels. Pay close attention to the induction screens. If you tip it too far or shake while inverted, ink may splash out through the screens or drain back onto the carrier. If this does occur, repeat the cleaning procedure.

Note: Do not attempt to drain all of the ink from the channels, whether through the induction screens or through the nozzles on the underside of the carrier.

Dry the carrier contacts: Lightly wipe the tiny metallic white squares on the backside of the carrier with a dry paper towel. Spot dry the surrounding area, including the nozzle arrays on the underside of the carrier - dab, don't wipe. You should get ink spots on the towel from the nozzles. This is to be expected and is a sign that the nozzles are not clogged (at least not completely).

Inspect the carrier transport: Examine the area with the metal prongs that were exposed when the carrier was removed. Dab dry any areas with ink if you find any, especially near the metal prongs. If you discover any ink on the prongs, use a wet, but drip-dried cloth or towel to continuously dab the prongs until they are clean. Then dab with a dry cloth or towel. Re-inspect and ensure any lint or other debris is removed from the prongs.

Reassemble and test: Return the carrier to the transport, flip the locking lever to the downward position, return the ink cartridges, and then test your printer.

I hope this helped and that all goes well. Please click "Yes" if this has helped you at all.

Posted on Mar 30, 2014

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Hi, Please go to this website and follow the steps.If it will help you to fix your issue then fine Otherwise you need to contact with HP to get the issue fixed:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&tmp_task=solveCategory&cc=us&dlc=en&jumpid=reg_R1002_USEN&lc=en&product=1153491




www.ittechsupportonline.com

Posted on May 07, 2012

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Try this link. hope it helps.

Ink system has failed

Posted on Apr 18, 2009

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It is inappropriate to my hp c7183 all in one :(

Posted on Nov 17, 2008

An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Turn the printer off. Unplug the power cord from the back of the printer. Remove the ink cartridges. Wait a couple of minutes. Plug the power cord back in, turn on the printer. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved

Posted on Jul 14, 2008

An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Turn the printer off. Unplug the power cord from the back of the printer. Remove the ink cartridges. Wait a couple of minutes. Plug the power cord back in, turn on the printer. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved.

Posted on Mar 05, 2008

Error: 0xc2fe0100

Posted on Jan 09, 2008

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An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Turn the printer off. Unplug the power cord from the back of the printer. Remove the ink cartridges. Wait a couple of minutes. Plug the power cord back in, turn on the printer. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved.

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Photosmart+3310+All-in-One&opname=HP+Photosmart+3310+All-in-One&qry=An+0xc18xxxxx++ink+system+error+code++&method=prodFinder&ctry=us&lang=en&dlc=en&sni=439491&search=0&submit.x=5&submit.y=6

Posted on Dec 12, 2007

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SOURCE: ink system filure error code OXC18a0307

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Posted on Feb 03, 2009

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with 2 new cartridges installed, shut the machine off and back on again.

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Ink system filure error code OXC18a0307


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

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4 Answers

Ink system has failed


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 18, 2008 | HP Photosmart C6100 All-In-One Printer

1 Answer

Earr


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Re-Install the ink cartridges when prompted.


If this doesnt work then apparently the controller for the inkjets is bad. you would be best served to take it back under warranty or replace the printer

Jun 12, 2008 | HP Photosmart 3310 Printer

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