I am not sure what happened, but we moved the tv into my daughter's room and now it will only show the air channels? Any advice on how to solve this problem. The remote that we have is a universal remote and while acessing the menu there isn't an option to switch from air to cable...please help!!
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Just check this TV by connecting it to on-air programs. Connect external antenna to it, and make an auto tune function. Refer to its user manual for details. If TV do not tune in to on-air channels too, the tuner to your Tv should be checked and replaced. If it receives on-air channels, and only cable channels are missing, you must contact the service provider to your cable connection.
Is this a tv2 off of the primary reciver from another room?
If so there is a 2 step process to help you fox this.
Generally yes it is 60 or 73 but some installers do change it.
If it is on 60 The it will be on 60 AIR not 60 CABLE , if it is on 73 then is will be on 73 CABLE not 73 AIR..
To simplify this for you go into your tv's menu and select your air/cable type to air and have the tv do a channel scan. once complete use your remote and go up and down the channels in air mode it may find more than one. check and see if any of them are your dish box. If not then go back into the tv menu and select your air/cable setting to cable and repeat a channel scan. again once complete use the tv remote to go up and down channels untill you locate your dish box. If you do both of these and still do not have your signal verify that there is no VCR or DVD player "ON" at that location. They can be hooked up, just not on. Also some tv's have an antenna A and antenna B on the back of them , if your does make sure you test with both antenna connections. If you go thru all of this and still cannot get a signal then a line may have gotten cut or dissconnected and they need to send a tech out.
Try it again in the original room where the TV once was. If the channels from 47 and up are back to normal, its a cable signal issue that the cable company must resolve. Its possible that the installer may have driven a staple thru the coaxial cable or did not correctly attach the fittings.
You might need to go into the menu options and set the input from cable to air or vice a verse. The tv in my kids room is like that if it's set to cable with no input at the cable jack then it only gets one channel even after you try to add channels.
Most TVs have a choice of air or cable in the menu portion of the tv. press menu go to setup and from there you should see an option that says air/antenna or cable. You will have to either toggle to get the air selection or highlight it. Then you should be able to get to channels you need.
An easier solution may be to go to the Dish receiver that controls the image on the tv you can't get to 73. With tv and satellite on (make sure both green and blue lights are on) press on your Dish remote #1 with the green tab on the bottom the following sequence: MENU - 6-1-5. tHIS WILL TAKE YOU TO THE MODULATOR SET UP PAGE. Move the highlight from cancel to the mode section an highlight AIR and press select. Then move the highlight back to the right to DONE and press select. Press cancel three times or view live tv. then go to the other tv and put it on ch 60.
Hope this assists you.
In most cases when you set your menu ("tuner section") to cable, the tv will pick up all channels, but if you set it to "off air" or "antenna" (or whatever the other choice is labeled), then the tv will only go up to about channel 50 or 60. Are you using cable, dish, or an antenna on top of your house. If using cable or dish, then go into the menu on your tv and set the tuner to "cable". I am pretty certain that your tuner is NOT currently set on "cable" and that also there are no local "off air" channels in your area on 2 thru 6, therefore, you see snow on these channels. I have repaired hundreds of tv's and I feel very strongly that your problem is in your menu.