The scanner always pulls several pages at the same time. It jammed up last night and there was no way to ge the paper unstuck besides pulling it back out the scanner. Now Nothing works!! Error reads that we need to check document. There is no paper jams, we have turned it on and off and opened every area and restarted......
what do i do? The nearest repair service is over 2 hours away!
Remove the entire catridge, close it and turn it on. It will complain of no catridge. Turn it off, insert the catridge and turn on. This should work. Also, make sure your paper is not cold, you can heat paper up before using in future. Regards
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