Fan not responding to remote

Check the wiring on your receiver to make sure the light wire is connected.You have to have the light on with the pull chain and then use the remote to turn it on/off.

You might check to see if the blue wire is connected on top in the canopy and check if you have voltage coming out to your light kit at the wire connection with a meter. Careful with the power.

It's possible the fan is in reverse and some fans will not on function faster or lower speeds, check for a switch on the side of the fan just above the blades.

It's most likely the receiver for the remote (transmitter) -- it's located under the cover at the top of the fan -- will need replacing.

PATTI-- THIS CEILING FAN IS AT MY DAUGHTERS HOME IN RENO--WE LIVE ABOUT 50 MILES FROM HER SO WE HAVEN'T BEEN IN YET TO TRY REMOVING THE GLOBE--PERHAPS WE WON'T BE ABLE TO REMOVE IT EVEN WITH THE INSTRUCTIONS IF YOU ARE HAVING THAT PROBLEM. IF YOU FIND A WAY TO REMOVE IT, PLEASE LET ME KNOW. WHEN WE GET IN TO RENO I'LL LET YOU KNOW IF I AM ABLE TO REMOVE IT.

Possible causes, from most obvious to least: bad light bulb, pull chain in off position, if it has a remote the reciever might be bad, bad wall switch, loose wire in ceiling box or switch box. Hopefully it's one of those.

Did you make sure the wire nuts were tight in the fan and in the box? Is there a switch controlling this fan?

rechecked wiring, but blue with blue, white with white, etc., now lights work with remote,but fan only works with wall switch - so why doesn't fan work with remote,if lights work the remote & receiver must be ok?

I would try removing the remote part. Connect the two main (light & fan) wires direct to your house main. Then if the pull chain works then you just need a new remote unit.