TV suddenly lost colour - gone black and white Virgin Media.

Hi, The first thing to do is troubleshoot your TV independent to any other service provider that has a box that probably connects to your TV via a HDMI cable or old version scart.

Simply turn off your TV and turn off the socket that the TV is plugged in for 20 mins. Also turn of any Virgin media boxes.

After 20 mins turn on the TV. Do not worry if you get a message saying no signal detected. Wait and see if the TV stays on with no messages such as auto-standby. If the TV remains on with no problems then turn on your Virgin Media Box. The box will need to initialise ( about 30 seconds ) and then the TV should recognise the HDMI signal and you will see the Virgin TV.

If your TV turns off at any point during this process you have a fault with the TV, If when you turn on the Virgin box and no signal is detected you have either a cable connection problem or a Virgin Box problem, so using your TV REMOTE turn your TV back to ARIEL input to receive the normal television broadcasts via your Ariel that give you the normal freeview television that all modern TV's can receive, if you can get the normal reception contact virgin support who will troubleshoot your problem.

Virgin Media Remote Control Codes

www.virginmedia.com/.../vplus-remote-control-codes.php

Virgin MediaYou can set-up your Virgin Remote Control to operate the Volume and Mute functions on your TV so you only need one remote to watch TV. Firstly, please select ...Missing: vm202 ‎alcatel

Customise your TiVo remote to control your TV - Virgin Media

www.virginmedia.com/tivoremotesetup/

Virgin MediaTo clear your changes and reset your remote to its original settings: Press and hold down and on the remote at the same time until the light on the top of the remote flashes green twice. Press three times, then press. The LED will flash green four times and exit programming mode.Missing: vm202 ‎alcatel

Virgin Media VM202 review by 3G.co.uk

Virgin Media's remote will work. Phillips apparently will not.
The codes listed at the virgin media site are:

0322; 0323; 0325; 0746

it has to go to ap53 mine gets stuck but leave mine for about 2 hours then it goes back on

I had the same problem so I moved the virgin media box to behind the LG TV. Problem solved as an infra red sent out by the TV on power up doesnt affect the digibox anymore.. ;0)

In short: No.

Virgin Media is received via an external box and there is no way to simply program the tv so that your gran can just press one number.

There is a complicated way, but it would be even more confusing. Some Virgin boxes have an RF (i.e. regular tv aerial) output in addition to the usual Scart output. The RF output can be tuned into a regular terrestrial channel, but reception quality is poor compared to using the Scart. Your gran will have to remember to ensure the tv is set to terrestrial reception and to use the source button and ext when she wants to go back to Virgin. This also will not work when the tv uses it's own inbuilt digital Freeview receiver so it's both confusing and useless after the digital switchover.

Either leave the TV permanently set to ext and tell your gran to only ever use the Virgin remote to change channels, or be patient with her as she takes time to learn how to select between terrestrial, Freeview and Virgin.

It's less than ideal and when I worked for a tv rental company this kind of complication was a major pain for older customers (and younger non tech savvy ones!)

It may also be worth looking for a simplified universal remote control with clear buttons. There is one which has large buttons but the controller is almost the size of a sheet of A4 paper.

just tried 0079 from another forum and it's worked for me!

for that u need to buy TV tuner Card
after installing simply connect virgin media dig tv to the TV Tuner Card.

what you have to do is ring virgin and ask then to send the code.
this code is done stight to your set top box