My MFC 6490CW displays this message and will not accept any print jobs.
What is the problem?
Thanks
Usually that error means the encoder strip behind the carriage assembly is out of position or very dirty. Best to remove the top cover to correct, you might also find a scrap of paper either on the extreme right or left stopping the carriage from moving properly.
Well done mate. Your a star.
very helpful!!! thanks very much!!! :-)
Excellent....problem solved. Thanks
Thanks.....solved my 3 days problem..
OMG You are so smart thank you!!!
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