Question about Crock Pots & Slow Cookers

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Crock pot I have a crock pot that I have only used twice, bought it at my local walmart store. Both times it has gotten extremely hot on outside and made my counter top very hot, which if I would not have had it on a trivet it could have started a fire. The thermostat itself is set on hi or lo does the same thing and it takes forever for the food to get hot, I think I have a real problem and would like you to resolve it for me. I would like to have it replaced or I would like to have my money back. Please try to solve this problem before I burn my house down.Thank you, Lois Simon, Port Charlotte, Fl.

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Re: crock pot

I have a rival crock pot and when I used it the handles were very hot and had cracked. If I had picked it up it would have dropped on the floor burning me. I is a model 3735 in white.

Posted on Feb 13, 2008

Re: crock pot - Crock Pots & Slow Cookers

Take it back to the store at once.

Posted on Dec 23, 2007

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I have a bravetticrock crock pot. However, the lid knob has melted. Is it possible to get a new knob? It is model kc241b. Thanks.

You will have a hard time getting one, but check your local Goodwill or thrift store for a similar knob and use it.

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Jul 30, 2011 | Crock Pots & Slow Cookers

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Outside of crockpot gets very hot and countertop is extremely hot after cooking for a couple of hours

This sounds normal. put the unit on something to protect counter. It is very difficult to heat long term, without the unit becoming quite hot.

May 19, 2011 | Rival 3040-VG 4-Quart

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Extra metal piece in base

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Jan 27, 2009 | Hamilton Beach 33015

1 Answer

Rival crock pot

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Jul 16, 2008 | Rival 38501 Smart Pot 5-Quart

4 Answers

31/2 Quart older model crock pot

I just recently got a crock Pot # 3100 in the almond color that someone had left at work many years ago and never picked up. They were going to throw it out. All 3 of the little plastic feet were broken off. I went to a local thrift store and found the same crock pot without the stoneware liner. The case was in perfect shape and still had all 3 plastic feet attached. I paid $2.00 for it and just recycled the old one that I had. I see these at thrift stores pretty frequently and have even seen the lids (glass and plastic) by themselves. If you are looking for replacement parts, Rival does not carry many parts for these older Crock Pots and your local thrift store is an excellent source.

Jan 01, 2008 | Rival 3100 3.5-Quart

1 Answer

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I would suggust that you take your crock pot to your nearest service center. To see if they can correct the problem with your crock pot.
Okay. Spurs21

Nov 19, 2007 | Rival 3060 6-Quart

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Rival Crock Pot LIner replacement

Yes you can buy replacement... take a look on amazon:
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3 Answers

Outside of Crock Pot Extremely Hot....Is This Normal?

This is not normal. Thermal switch is not functioning correctly. Wiring inside not easy to replace. Crock pots cause a lot of home fires. Cheaper to simply buy a new one.

Feb 27, 2007 | Rival 3040-VG 4-Quart

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