when attempting to print, I get a "paper mismatched , replace transparency with paper" message. There is plain white paper in the feeder. I tried to reset the machine, unsuccessfully.
The "reset to factory settings" should have worked.
What happened? What did not happen?
Did you power-off the unit after the reset,
including unplugging the unit from all AC power?
I have inserted a new ink cartridge and it will not dispense the ink. I have removed all tape from...
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I have inserted a new ink cartridge and it will not dispense the ink. I have removed all tape from the cartridge.
I am using the unit in a "stand alone" config. It will not send or receive a fax. Phone...
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I am using the unit in a "stand alone" config. It will not send or receive a fax. Phone line is good. I probably have it hooked up wrong but I do not know. Help!
Half empty black cart stopped printing, error message to replace. New cart also didn't print. ...
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Half empty black cart stopped printing, error message to replace. New cart also didn't print. Repeated cycles of clean and prime did nothing -- nothing but fill the bottom of the printer with a puddle of ink. Troubleshooting page suggests cleaning or replacing the cartridge service module. Is this possible on this machine. Is it a dead puppy or worth fixing?
Just installed a new color cartridge. It keeps saying that alignment failed and won't print in...
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Just installed a new color cartridge. It keeps saying that alignment failed and won't print in color. Thank you.