Question about Creative Labs ZEN Vision:M Digital Media Player

4 Answers

CREATIVE ZEN VISION MZEN VISION M TECHNICAL SUPPORT

MY DEVICE DONT TURN ON , AND IF I PLUG THE CHARGER DONT CHARGE IT ON.,>>>>CREATIVE ZEN VISION M 30GB<<<<<

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  • Anonymous Dec 16, 2007

    my device doen't turn on light flashes when i try to turn on

  • yello boi Dec 17, 2007

    how do i reset my zen

  • teepee25 Dec 18, 2007

    zen vision is frozen will not tur on or off, says it is shutting down but screen stays the same

  • Anonymous Dec 18, 2007

    After a few months without using, i connected to USB and nothing happened. No power, lights......nothing. I even tried a 5V Aux supply. Is my Zen M30 dead?

  • jjotta Dec 26, 2007

    My Creative Zen M 30GB will not power up from PC. Screen shows 'Warning Low Battery' and illuminates when plugged into PC but I get a warning that 'device is malfunctioning' and Zen will not recharge. It recharged OK the day before with no problems. Now it won't work. Help??? Jotta

  • Anonymous Dec 27, 2007

    My Zen will not charge or turn

  • Anonymous Dec 27, 2007

    listen i have the same problem with the creative zen v 1gb ,...no light black screen ,....its completely dead,....dead! Ok soooo im messing around with it trying ever combo of thing and yes i beat it against the table as well. but this is what i did to rectify the problem,,...take the usb side that's at the top of your creative device out and leave the other end plugged into your cpu. Then take a small paper clip or something that fit the reset button an push and hold the reset down while doing the push and hold thing on the creative with one hand (yes it can be done i did it) with the other hand plug in the usb into the creative device then wait,........bam!! you'll see blue light then the words CREATIVE across you black F@%&ING SCREEN!!!!

  • Anonymous Dec 28, 2007

    My Zen doesn't power on. Putting it to charge, no display indicate charging but the blue light by power button goes on. No success when trying to turn it on and several attempts to reset, no resolve. What can I do, to get me Zen back. I have alot of information on it for my education, so now I am stranded. Can someone please help me?



    Signed

    Going Crazy

    francis.viv@gmail.com

  • vtalentedone Dec 28, 2007

    My Zen went DEAD. It does not power on. Tried charging but only the blue light by the power button comes on, no display. Try to power on even when charging or after couple hours, no activity. I need help desperately, because most of my education audio material is saved on my Zen. I would appreciate any help, if anyone out there can? Thanks

  • vtalentedone Dec 28, 2007

    yyyuipupjp

  • okcorrals Dec 14, 2008

    computer doesn't recognize zen

  • thebadguy Dec 17, 2008

    My creative zen has switched off when i connect it to the pc via usb cable it displays the blue light but does not switch on ive tried resetting it but this hasnt helped.

  • nchinloy Dec 28, 2008

    My Vision M wont start up but the blue light is on. Tried resetting but nothing.Help!!

  • Anonymous Feb 19, 2009

    device won't turn on
    won't charge- when plugged into computer, light on top blinks but nothing happens
    won't reset


  • Anonymous Mar 22, 2009

    My ZEN Vision:M went dead one day and when i went to charge it, it wouldnt work. My friend thinks it might be because i charged it too much in the past

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4 Answers

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  • Master
  • 4,402 Answers

Read this:
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Posted on Dec 12, 2007

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If it is new, install the software on the two cds that come with the Zen.

Posted on Dec 09, 2008

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I was using my boyfreinds Zen 30gb & it froze up so i did what he normally does and left it to run flat. it normally turns on when he does it but this time it wont charge or reset or even turn on for that matter and if it does it charges for a bit and still says its flat i try to reset it but it dies again and continues to flash on the power on button..... what can i do?

Posted on Nov 14, 2008

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My zen is frozen its stuck an will not cut off

Posted on Dec 17, 2007

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3 Answers

Creative zen won't turn on


I had a similar problem with my Zen Vision:M, whereby the computer just stopped recognizing my device. I found out it was because Windws has updated to Service Pack 3 automatically, and for some reason my player only works with SP2. It started working again when I installed SP2 again, but then I keep getting the annoying upgdate notifications from windows.

May 27, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen vision :m 30gb wont turn on


if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

Apr 03, 2009 | Creative Labs Zen Vision Digital Media...

1 Answer

Won't turn on


did it fall somewhere???
maybe battery s bit moved off its place

Feb 12, 2009 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

Dead Creative Zen M


Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.

If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Mar 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative ZEN Vision M


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative zen vision m wont charge


http://www.anythingbutipod.com/forum/showthread.php?t=10960
·

Jan 08, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Vision m


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 16, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen M won't turn back on


There is a major bug in Firmware version 1.40.xx related to battery charging, and it will exhibit this behavior if there is not enough battery power available for your device to power up. You will need to upgrade your firmware to fix this.

There is a catch, however - your player will not power up on USB power alone, which poses a problem for firmware updating. You must obtain a DC wall charger, plug it into the player via the dongle. This will allow the device to turn on. Then you must plug into your computer's USB port. Do not worry - having both a wall charger and USB cable plugged in at the same time will not harm your player or your computer. This will allow your ZVM to remain powered up so you can update the firmwar

Nov 15, 2007 | Creative Labs ZEN Vision:M Digital Media...

17 Answers

Creative Vision: M Won't Power Up


I had a similar problem with my Zen Vision: M. I had let it sit for awhile and the battery lost all power. It wouldn't charge or connect to the computer. After fighting with customer support for a long time they agreed to have it shipped in for service. I also was not able to find my receipt to send them. But I bought it at Circuit City and they are able to pull up any receipt for any purchase made with them. I suppose you could always try to try that with the retailer you purchased the device from. Before you go to all that trouble though try these steps: 1. Connect the device to the wall charger. 2. Hold the power switch to ON. 3. Put a paper clip into the reset hole. 4. Continue holding the power switch on until the Creative logo appears. 5. Select Format All from the Recovery Mode menu. (Note: THIS WILL ERASE ALL DATA FROM YOUR DEVICE! - but it's better than buying a new device) 6. When the reformatting is done, select Reboot from the Recovery Mode menu. Let me know what the results are from this.

Jul 27, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Vision m 39gb dpvhd0003


Have you only been attempting using a USB port to charge it? I just fixed my problem. I have a wall charger from the Creative Zen Touch that worked perfect on it when the USB didn't do a thing. Usually I'm able to charge it with my RAZR phone charger in the wall but that didn't work and neither did my computer charger via USB but I tried the old wall charger and it seemed to do the trick. If you don't have one, they have them on amazon, here is the link: http://www.amazon.com/Creative-Zen-Vision-Travel-Charger/dp/B000GWLL0K/ref=pd_bbs_sr_2/105-1441709-3982806?ie=UTF8&s=electronics&qid=1185509740&sr=8-2 or for the old one that I have: http://www.amazon.com/Travel-Charger-Creative-Touch-Vision/dp/B000H19KC6/ref=sr_1_3/105-1441709-3982806?ie=UTF8&s=automotive&qid=1185509930&sr=8-3 Hope this helps!

May 15, 2007 | Creative Labs ZEN Vision:M Digital Media...

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